Community Manager: Lead Teams, Elevate Resident Experience

Hrpliving; Fuquay-Varina (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Free Dental Insurance

Comprehensive Medical and Vision plans

Health and Wellness Incentives

401k Retirement Match Program

Paid time off including birthday

Paid sick time off

Pet Insurance Plans

Paid Maternity/Paternity/AdoptionLeave

Telehealth – 24/7

Company Paid Life Insurance

Retirement Planning

Job summary

Hawthorne Residential Partners is seeking a Community Manager to lead all aspects of community operations, focusing on financial performance, leasing success, vendor partnerships, and resident satisfaction. You will coach the team and drive occupancy while upholding our Live It culture.

The role requires 2+ years in property management with leasing and assistant management exposure; experience with YARDI/Knock is highly preferred. A valid driver’s license and relevant licenses are a plus.

Qualifications

• Two years of property management experience; this should include Leasing Consultant and Assistant Community Manager experience.
• Six months of community manager experience in multi-family, Highly Preferred
• Industry Software Experience: YARDI, Knock, and Microsoft, Highly Preferred
• Valid Driver's License.
• CAM, CAPS, Real Estate license, and/or Property Management License preferred

Responsibilities

• Manage budgets, rent collection, and community financial reporting.
• Oversee move-outs, deposit accounting, and delinquency tracking.
• Maintain accurate records using platforms like Yardi and Knock.
• Ensure compliance with company policies and legal standards.
• Drive leasing, renewals, and pricing strategies to meet occupancy goals.
• Oversee vendor services and ensure quality, safety, and timeliness.
• Hire, train, and coach team members to meet performance goals.
• Host weekly team meetings to align on goals and celebrate wins.
• Address escalated resident concerns with professionalism and care.
• Plan and lead engaging resident events to boost satisfaction.
• Monitor and respond to online reviews to manage reputation.

Skills

Property management

Leasing

Team leadership

YARDI

Knock

Microsoft Office

Education

High School diploma or GED

CAM/CAPS/Real Estate license or Property Management License preferred

Valid Driver's License

Tools

YARDI

Knock

Microsoft Office

Job description

Hawthorne Residential Partners is seeking a Community Manager to lead all aspects of community operations, focusing on financial performance, leasing success, vendor partnerships, and resident satisfaction. You will coach the team and drive occupancy while upholding our Live It culture.

The role requires 2+ years in property management with leasing and assistant management exposure; experience with YARDI/Knock is highly preferred. A valid driver’s license and relevant licenses are a plus.