Community Manager | Growth Path, Bonuses & Benefits

Hrpliving; Fuquay-Varina (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free Dental Insurance

401k Retirement Match

Paid time off including birthday

Pet Insurance Plans

Telehealth – Doctors 24/7

Company Paid Life Insurance

Career growth & learning & development

Job summary

Hawthorne Residential Partners is seeking an energetic Community Manager for our Fuquay-Varina, NC community. You will lead the onsite team, manage budgets, oversee leasing, and drive resident satisfaction through strategic planning, events, and vendor management.

You will guide daily operations, ensure occupancy goals, and maintain strong relationships with residents and ownership groups, while upholding Hawthorne’s Live It culture and service standards.

Qualifications

• Two years of property management experience; this should include Leasing Consultant and Assistant Community Manager experience.
• Six months of community manager experience in multi-family, Highly Preferred
• Valid Driver's License; CAM, CAPS, Real Estate license, and/or Property Management License preferred

Responsibilities

• Manage budgets, rent collection, and community financial reporting
• Oversee move-outs, deposit accounting, and delinquency tracking
• Maintain accurate records using platforms like Yardi and Knock
• Ensure compliance with company policies and legal standards
• Conduct regular inspections to maintain curb appeal and quality
• Drive leasing, renewals, and pricing strategies to meet occupancy goals; partner with maintenance on work orders and preventative care
• Oversee vendor services and ensure quality, safety, and timeliness
• Build a strong, positive team culture across office and maintenance; hire, train, and coach team members
• Host weekly team meetings to align on goals and celebrate wins
• Lead with empathy while upholding accountability and standards
• Address escalated resident concerns with professionalism and care
• Plan and lead engaging resident events to boost satisfaction
• Monitor and respond to online reviews to manage reputation
• Maintain communication with leadership and ownership groups
• Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process
• Identify prospect needs, showcase available homes, and invite them to join the community
• Ensure lease applications, renewals, and related documents are completed accurately and on time
• Meet occupancy goals through strong leasing performance and resident retention
• Create and manage content for the community’s social media platforms
• Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented
• Effective communication; Financial understanding; Conflict resolution; People service & customer-focused; Servant leadership; Positive attitude

Skills

Effective communication

Financial understanding

Conflict resolution

People service & customer-focused

Servant leadership

Positive attitude

Education

High School or GED

Tools

YARDI

Knock

Microsoft

Job description

Hawthorne Residential Partners is seeking an energetic Community Manager for our Fuquay-Varina, NC community. You will lead the onsite team, manage budgets, oversee leasing, and drive resident satisfaction through strategic planning, events, and vendor management.

You will guide daily operations, ensure occupancy goals, and maintain strong relationships with residents and ownership groups, while upholding Hawthorne’s Live It culture and service standards.