Community Manager | ESOP, Leasing & Resident Experience

Woda Cooper; Corydon (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k with Company Match

ESOP

12 Days Paid Time Off

8 Holidays & 2 Floating Holidays

Fitness Reimbursement

Professional Development Reimbursement

Job summary

Woda Cooper is seeking a Community Manager for Chapman Crossing in Corydon, IN to oversee day-to-day operations, leasing, and resident relations. You will manage rent collection, inspections, and budget processes while maintaining a welcoming community environment.

The role requires strong customer service, sales, and communication skills, with experience in property management or affordable housing programs preferred. On-site work with opportunities for professional development are offered.

Qualifications

• Experience in property management or customer-facing roles.
• Familiarity with LIHTC, Section 8 or HUD programs preferred.
• Ability to manage budgets and maintain records.

Responsibilities

• Maintain positive interactions with residents and the public to enhance the community image and ensure superior resident retention.
• Lease apartments: take telephone inquiries; greet prospects; show apartments; take applications and deposits; verify income and credit information; follow up with all prospects; and ensure that leases and annual certifications are executed and renewed on a timely basis.
• Maintain the community's curb appeal, ensuring it always remains welcoming and attractive.
• Oversee the process of collecting and posting all rents, tracking collections, pursuing delinquent accounts, issuing notices to residents, and attending proceedings in court as needed.
• Screen and score rental applicants, control delinquency and promptly process bad debt files to collections.
• Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.
• Administer the community’s operating budget, including the control of monthly expenses using a budget control log.
• Maintain and ensure each resident file is in compliance with all SHFA commitments and any other governmental commitments; ensure each resident file complies with lender and investor commitments.
• Track scheduled unit inspections and ensure preventative maintenance is completed.
• Inspect (walk) the property daily, and schedule capital improvements and repairs, including collecting bids and forwarding them for approval.
• Ensure that all financial reporting, records and paperwork are performed correctly and in a timely manner.

Skills

Customer service

Sales skills

Interpersonal skills

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Woda Cooper is seeking a Community Manager for Chapman Crossing in Corydon, IN to oversee day-to-day operations, leasing, and resident relations. You will manage rent collection, inspections, and budget processes while maintaining a welcoming community environment.

The role requires strong customer service, sales, and communication skills, with experience in property management or affordable housing programs preferred. On-site work with opportunities for professional development are offered.