Community Manager: Build Stable Homes & Thriving Communities

Volunteers-of-America-Eastern-Washington; Washington; On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Healthcare coverage

Life insurance

Paid time off

Holidays and leave

Retirement plan

PSLF eligible employer

Training opportunities

Mission-driven workplace

Job summary

Volunteers of America Eastern Washington is seeking a Community Manager to lead operations at affordable and supportive housing communities in Spokane. The role focuses on maintaining quality housing, supporting resident success, and ensuring regulatory compliance while fostering a welcoming, dignified living environment.

You will work with residents, maintenance staff, and service providers to promote stability, connection, and long-term success for individuals and families.

Qualifications

• High school diploma or GED required.
• Valid driver's license and reliable transportation.
• Ability to pass background screening.
• Must be at least 21 years old.
• Experience in property management, housing programs, leasing, or related fields.
• Strong organizational and communication skills; customer service oriented.
• Ability to manage multiple priorities with attention to detail.

Responsibilities

• Oversee daily operations of residential housing communities.
• Facilitate applicant intake, leasing, renewals, and move-in coordination.
• Ensure adherence to affordable housing guidelines and funding requirements.
• Manage resident records and required documentation.
• Conduct unit inspections with maintenance teams.
• Monitor rent collection and occupancy records.
• Respond to resident concerns with professionalism.
• Collaborate with case managers and services staff to support housing stability.
• Support community-building and tenancy retention.
• Maintain safe, compliant properties and positive resident engagement.

Skills

Housing operations

Property management

Resident services

Leasing

Hospitality

Customer care

Community development

Communication

Education

High school diploma or GED

Tools

Property management software

Job description

Volunteers of America Eastern Washington is seeking a Community Manager to lead operations at affordable and supportive housing communities in Spokane. The role focuses on maintaining quality housing, supporting resident success, and ensuring regulatory compliance while fostering a welcoming, dignified living environment.

You will work with residents, maintenance staff, and service providers to promote stability, connection, and long-term success for individuals and families.