Youth & Family Housing Support Specialist

Volunteers of America Eastern Washington; Spokane (WA); On-site; USD 25,000 - 30,000; Full time

Job summary

Volunteers of America Eastern Washington is seeking a dedicated Support Staff member for Alexandria’s House, a maternity group home for young mothers and their children. You will help create a safe, structured, and nurturing environment while building trusting relationships and guiding daily life skills.

The role emphasizes positive youth development, mentorship, and clear professional boundaries, with opportunities to grow within housing and family services in a supportive team setting.

Qualifications

• Must be at least 21 years old.
• High School Diploma or GED/HSEC.
• One year experience working directly with children or two years of post-secondary education.
• Ability to pass Washington DCYF background check.
• Strong communication and professionalism.
• Ability to remain calm and supportive in emotionally complex situations.
• TB test and Vaccinations requirements may be required within six months of hire.

Responsibilities

• Create a welcoming, structured, and respectful home environment.
• Build appropriate rapport with residents while maintaining professional boundaries.
• Support daily routines such as meals, childcare support, chores, and schedules.
• Coach residents through parenting skills, household responsibilities, and life skills.
• Encourage participation in assigned activities and responsibilities.
• Help plan and participate in group activities and special events.
• Monitor the home to ensure safety, cleanliness, and stability.
• Complete required documentation and service notes.
• Work independently during assigned shifts while collaborating with the team.

Job description

Volunteers of America Eastern Washington is seeking a dedicated Support Staff member for Alexandria’s House, a maternity group home for young mothers and their children. You will help create a safe, structured, and nurturing environment while building trusting relationships and guiding daily life skills.

The role emphasizes positive youth development, mentorship, and clear professional boundaries, with opportunities to grow within housing and family services in a supportive team setting.