Community Manager

LandEarly; United States; Remote; USD 45,000 - 75,000; Full time

Job summary

LandEarly is seeking a Community Manager to nurture relationships with users and amplify their voice inside the company. You will own day-to-day engagement across channels, develop a content calendar, and act as a bridge between users and product teams to surface feedback and issues.

You will monitor sentiment, plan programs like AMAs and ambassador campaigns, and track engagement and growth metrics to inform leadership decisions. 2+ years in related roles preferred.

Qualifications

• 2+ years of experience in community management or similar user-facing roles.
• Excellent written communication and brand voice.
• Comfort across platforms (social media, Discord/Slack, email, in-app messaging).
• Data-informed approach to growth with ability to track metrics.

Responsibilities

• Own day-to-day engagement across community channels and respond to questions.
• Develop and execute a content calendar to inform and engage users.
• Bridge users with internal teams to surface feedback and issues.
• Monitor sentiment and flag risks or opportunities across platforms.
• Plan community programs like AMAs, spotlights, referrals, or ambassadors.
• Track and report community health metrics to leadership.

Skills

Community management

Social media management

Written communication

Brand voice

Multi-channel communication

Tools

Discord

Slack

Email

In-app messaging

Job description

LandEarly is looking for a Community Manager to build and grow relationships with our users and represent their voice inside the company. LandEarly is an auto-apply tool that helps job seekers find fresh postings, tailor their applications, and track everything in one place - this role will help shape and grow the community of job seekers who rely on it.

What you'll do

• Own day-to-day engagement across our community channels (social media, forums, in-app, email, or similar), responding to questions and fostering discussion
• Develop and execute a content calendar that keeps users informed, engaged, and excited about the product
• Act as a bridge between users and internal teams, surfacing feedback, feature requests, and recurring issues to product and support
• Monitor sentiment and conversation across social and community platforms, flagging risks and opportunities
• Plan and run community programs such as AMAs, user spotlights, referral campaigns, or ambassador programs
• Track and report on community health metrics (engagement, growth, sentiment) to leadership

What we're looking for

• 2+ years of experience in community management, social media management, or a similar user-facing role
• Excellent written communication skills and a strong sense of brand voice
• Comfort working across multiple platforms (social media, Discord/Slack communities, email, in-app messaging, etc.)
• Data-informed approach to community growth - able to track metrics and adjust strategy accordingly
• Ability to work independently, prioritize across multiple channels, and respond quickly to time-sensitive issues
• Empathy and patience when handling user questions, complaints, or feedback

Nice to have

• Experience in a startup or fast-growing product environment
• Familiarity with the job search or career tech space
• Experience running ambassador, referral, or advocacy programs