Community Manager

Ferguson Management Group, AAMC; Santa Barbara (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Ferguson Management Group is seeking a Community Manager in Santa Barbara, CA to oversee day-to-day management of assigned community associations on-site. You will coordinate maintenance, oversee vendors, and help develop operating and reserve budgets while communicating with residents and boards.

Keystone duties include preparing reports, organizing board meetings, ensuring policy compliance, and delivering responsive service. Prior CMCA/AMS/PCAM credentials are highly desirable in this role.

Qualifications

• Experience in community association or property management.
• Budgets, financial reporting, and basic accounting knowledge.
• Familiarity with governance, contracts, and regulations affecting associations.
• Strong communication and interpersonal skills with residents and boards.
• Organizational and time-management abilities for multiple communities.
• Proficiency with office software and AMS/digital documentation.
• CMCA/AMS/PCAM certifications are highly desirable.

Responsibilities

• Manage day-to-day operations of assigned community associations on-site.
• Coordinate property maintenance and vendor performance for multiple communities.
• Assist in developing operating and reserve budgets and monitor adherence.
• Prepare communications for residents and boards; organize meetings.
• Maintain accurate records, reports, and documentation.
• Monitor compliance with rules and enforce governance processes.
• Provide responsive customer service to residents and stakeholders.

Skills

Community association experience

Budgeting & financial reporting

Governance & contracts knowledge

Communication skills

Organization & time management

Association management software

CMCA/AMS/PCAM certification desirable

Education

CMCA/AMS/PCAM certification (desirable)

Tools

Office software

Association management systems (AMS)

Job description

Company Description Ferguson Management Group provides professional community association management services to homeowners associations, condominiums, and cooperatives. The organization supports boards, trustees, and volunteer leaders with expert guidance on reserves, maintenance, insurance, budgets, governance, contracts, and regulatory compliance. By employing managers with advanced professional certifications such as PCAM, Ferguson Management Group focuses on preserving community character, protecting property values, and fostering a strong sense of community. The team works closely with residents and association leadership to promote long-term stability and prosperity. Ferguson Management Group is committed to delivering knowledgeable, dependable management that meets the expectations of community stakeholders.

Role Description The Community Manager is a full-time, on-site role based in Santa Barbara, CA, responsible for the day-to-day management of assigned community associations. This role coordinates property maintenance and repair activities, ensures vendor and contractor performance, and supports the development and implementation of operating and reserve budgets. The Community Manager prepares and distributes communications to residents and board members, organizes and attends board and community meetings, and maintains accurate records, reports, and documentation. The role involves monitoring compliance with association rules and policies, assisting with governance and enforcement processes, and providing responsive customer service to residents and stakeholders. The Community Manager collaborates with association leadership to support long-term planning, protect property values, and strengthen community engagement.

Role Description The Community Manager is a full-time, on-site role based in Santa Barbara, CA, responsible for the day-to-day management of assigned community associations. This role coordinates property maintenance and repair activities, ensures vendor and contractor performance, and supports the development and implementation of operating and reserve budgets. The Community Manager prepares and distributes communications to residents and board members, organizes and attends board and community meetings, and maintains accurate records, reports, and documentation. The role involves monitoring compliance with association rules and policies, assisting with governance and enforcement processes, and providing responsive customer service to residents and stakeholders. The Community Manager collaborates with association leadership to support long-term planning, protect property values, and strengthen community engagement.

Qualifications

• Experience in community association or property management, including oversight of maintenance, vendors, and day-to-day operations.
• Knowledge of budgets, financial reporting, and basic accounting principles for community or property management settings.
• Familiarity with governance, association rules, contracts, and relevant local and state regulations affecting community associations.
• Strong communication and interpersonal skills to interact effectively with residents, board members, vendors, and other stakeholders.
• Organizational and time-management abilities to handle multiple communities, priorities, and deadlines with attention to detail.
• Proficiency with office software, association management systems, and digital tools for documentation, reporting, and communication.
• Professional certifications in community association management (such as CMCA, AMS, or PCAM) are highly desirable.
• Prior experience in HOA, condominium, or cooperative environments and a commitment to ethical, inclusive, and respectful community relations.