Community Association Manager

Retro Community Management; St. Charles (IL); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Retro Community Management in St. Charles, IL is seeking a Community Association Manager to oversee day-to-day operations for residential associations. You will coordinate with Boards, manage vendors, and support budgeting while ensuring compliance with governing documents.

Responsibilities include homeowner communications, attending meetings, preparing agendas, tracking action items, and maintaining records in a professional, organized environment. CAM certification is a plus.

Qualifications

• Experience with HOAs or residential associations.
• Experience budgeting and financial reports.
• Strong communication and relationship-building skills.
• Ability to work with Boards and homeowners.
• Problem-solving and conflict-resolution abilities.
• Organizational and time-management skills.
• Proficiency with office software and property management systems.
• CAM certification beneficial.

Responsibilities

• Oversee day-to-day operations of assigned community associations.
• Coordinate with Boards of Directors on governance issues and goals.
• Manage vendors and service contracts; monitor maintenance.
• Support budget preparation and financial oversight; track expenses.
• Prepare meeting agendas and materials; attend board and annual meetings.
• Maintain accurate records; respond to resident inquiries professionally.

Skills

Community mgmt

Budgeting

Communication

Organization

Problem solving

Vendor management

Recordkeeping

Contract oversight

Office software

CAM licensing

Driver's license

Education

High school diploma or equivalent

Associate/Bachelor in business or real estate

Tools

Property management software

Office suite (MS)

Job description

Company Description

Retro Community Management provides exceptional, tailored management services for residential associations, including single-family, townhome, condominium, and small HOAs. Built on a reliable, responsive, and respectful relationship with clients, the company focuses on delivering industry-leading service and customized management options. With over 20 years of experience, Retro Community Management uses deep community management expertise to meet the unique needs of each association. The team partners closely with Association Boards and unit owners to set strategic short- and long-term goals that enhance community quality while maintaining fiscal responsibility. This collaborative, service-oriented approach creates strong, lasting partnerships and consistent value for the communities served.

Role Description

The Community Association Manager is a full-time, hybrid role based in St. Charles, IL, responsible for overseeing the day-to-day operations of assigned community associations. This position coordinates with Boards of Directors on governance issues, supports the development and execution of community goals, and ensures compliance with association documents and applicable regulations. Daily responsibilities include communicating with homeowners and board members, managing vendors and service contracts, monitoring maintenance and repair activities, and supporting budget preparation and financial oversight. The manager prepares meeting agendas and materials, attends board and annual meetings, tracks action items, and follows up on resolutions and projects. The role also involves handling resident inquiries and concerns in a timely, professional manner, maintaining accurate records, and promoting a positive, well-managed community environment.

Qualifications

• Community association and property management skills, including experience working with HOAs, condominiums, or residential associations.
• Operational and administrative skills, such as meeting preparation, recordkeeping, contract oversight, and coordination of maintenance and vendor activities.
• Financial and budgeting skills, including familiarity with association budgets, assessments, expense tracking, and basic financial reports.
• Communication and relationship-building skills to interact effectively with Boards, homeowners, vendors, and colleagues in a professional, respectful manner.
• Problem-solving and conflict-resolution abilities, with sound judgment and attention to detail in addressing community issues and resident concerns.
• Organizational and time-management skills to handle multiple communities, priorities, and deadlines in a structured, proactive way.
• Proficiency with office software and property management systems; comfort with email, spreadsheets, and document preparation.
• Prior experience in community association management, property management, or a related field; CAM or similar certification is beneficial.
• High school diploma or equivalent required; an associate or bachelor's degree in business, real estate, or a related discipline is a plus.
• License: Community Association Manager Required
• Ability to work on-site in St Charles, IL, attend evening or occasional weekend meetings as needed, and maintain a valid driver's license