Community Manager
Wendover Management, LLC
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Benefits offered by this job
Job summary
Wendover Management, LLC in Orlando, Florida is searching for an experienced Community Manager to lead their affordable housing community. This position involves overseeing property management, ensuring resident satisfaction, and fostering a collaborative team environment.
The ideal candidate has at least 1 year of experience managing LIHTC properties, strong leadership skills, and a commitment to service excellence. The role includes responsibilities in operational oversight, team leadership, and resident engagement.
Qualifications
- 1+ year of experience managing a LIHTC property.
- Deep understanding of affordable housing compliance and operations.
- Professional appearance and customer-first demeanor.
Responsibilities
- Oversee property performance and lead your team.
- Ensure a high-quality living experience for residents.
- Foster a collaborative and inclusive team environment.
Skills
Education
Tools
Job description
At Wendover Management, we build more than affordable communities—we cultivate places where people and potential flourish. As part of our Wendover Life+ commitment, we strive to provide more than just housing. We offer care, connection, and opportunities to grow—for both our residents and our team.
We're looking for a Community Manager with passion, leadership excellence, and a service-first mindset to lead one of our affordable housing communities in Florida. If you’re energized by the idea of making an impact in residents’ daily lives while managing the full operational heartbeat of a community, we want to meet you.
The ideal candidate thrives in a collaborative environment, values teamwork, and enjoys working with a diverse and vibrant community of residents and colleagues. If you’re ready to be the face of a community where lifestyle and service go hand-in-hand, we’d love to meet you.
As a Community Manager, you’ll act as the site-level CEO—overseeing property performance, leading your team, and ensuring a high-quality living experience for our residents. You’ll create a welcoming environment that reflects the best of Wendover’s care-first culture.
- Lead, coach, and mentor your leasing and maintenance teams to achieve site goals
- Conduct regular performance check-ins and annual reviews with clarity and purpose
- Foster a collaborative, inclusive, and high-performing team culture
- Partner in the development of annual budgets and manage daily financials
- Monitor and control operating expenses and recommend efficiency opportunities
- Track and report on community performance, occupancy, and collections
- Oversee work schedules, preventative maintenance programs, and vendor coordination
- Ensure timely completion of service requests and high-quality repairs
- Maintain safety, curb appeal, and long-term asset preservation
- Develop and maintain strong relationships with third-party vendors
- Manage service contracts, vendor performance, and ensure timely project execution
- Keep accurate inventory of maintenance supplies and control purchasing within budget
- Deliver outstanding customer service to residents, vendors, and stakeholders
- Ensure timely, empathetic response to all service requests and inquiries
- Foster a sense of community through resident events and thoughtful communication
- Ensure full compliance with company policies and LIHTC regulations
- Keep resident files, applications, and documentation audit-ready
- Enforce safety protocols and ensure zero tolerance for lost-time accidents
- Execute local marketing strategies to drive qualified traffic and increase occupancy
- Monitor leasing performance and adjust tactics to meet occupancy and revenue goals
- Bachelor’s degree preferred
- 1+ year of experience managing a LIHTC (Low-Income Housing Tax Credit) property
- CAM, CAPS, or CPM designation preferred
- Deep understanding of affordable housing compliance and operations
- Experience managing budgets, teams, and resident concerns in real-time
- Proficiency in Microsoft Office, property management software, and social media
- Strong communication, time management, and problem-solving skills
- Natural relationship-builder with the ability to connect with diverse residents and teammates
- Highly organized, adaptable, and comfortable managing multiple priorities in a fast-paced setting
- Professional appearance and a polished, customer-first demeanor
- Confidence, adaptability, and a passion for purpose-driven work
- A mindset of care, curiosity, and continuous improvement
You’ll work in a professionally managed on-site office, leading a team and engaging directly with residents. This full-time position may require occasional evenings or weekends and may exceed 40 hours per week depending on operational needs. Confidentiality, adaptability, and professionalism are a must.
Compensation includes base pay plus performance-based bonuses.
Wendover Management, LLC is the property management arm of Wendover Housing Partners, specializing in the development, financing, and management of multifamily communities for students, families, and seniors. As a leading provider of affordable and workforce housing across the Southeast, our diverse and growing portfolio reflects our commitment to creating high-quality, inclusive housing opportunities in communities of all backgrounds.
With rapid growth underway, we’re looking for passionate, talented individuals to join our team and help us continue building communities that make a difference.
At Wendover, our Employee Value Proposition reflects a deep commitment to purpose-driven careers, personal growth, and meaningful impact. We go beyond competitive pay to offer a supportive, values-based environment where associates thrive.
- Purpose in Every Role – Our work strengthens communities and changes lives. Every task contributes to a greater mission, offering a strong sense of meaning and fulfillment.
- Real Career Growth – Wendover is more than a workplace—it’s a place to build a career. With leadership development and advancement opportunities, we support your long‑term success.
- Integrity You Can Count On – We lead with trust, consistency, and accountability. Our culture creates psychological safety and builds strong, authentic relationships.
- Driven & Resilient Culture – Challenges fuel our innovation. We maintain momentum through teamwork, support, and perseverance, empowering associates to grow and succeed.
- A Place to Belong – We prioritize inclusivity, connection, and respect. Everyone is valued for who they are and what they bring to the team.
At Wendover, we believe in supporting the whole you—professionally, personally, and purposefully. That’s why we offer Wendover Life+, our comprehensive total rewards package designed to help you thrive at work – and in life.
In addition to competitive pay and a supportive work environment, our team members enjoy a robust selection of benefits that promote well‑being, security, and growth.
- Medical Insurance: Wendover covers 90% of the associate-only premium up to a select plan level
- Dental & Vision Insurance
- Health Savings Account (HSA) for HDHP plans
- Flexible Spending Accounts (FSA)
- Short-Term & Long-Term Disability
- Life Insurance
- Employee Assistance Program (EAP) for mental and emotional well-being
- Generous Paid Time Off (PTO)
- Paid Holidays
- Additional time off for community engagement or personal development
- 401(k) Retirement Plan with 100% company match up to 3% of your salary
- Rent Discounts at select Wendover communities
- Ongoing Learning & Tuition Reimbursement
- Opportunities for Career Advancement and Leadership Growth
Wendover Life+ is more than a benefits program—it’s our commitment to helping you flourish both inside and outside of work. We continually assess and enhance our offerings to meet your evolving needs, because when you thrive, our communities thrive.
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