Community Manager

Wendover Management; Orlando (FL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

401(k) Retirement Plan with company match

Generous Paid Time Off

Job summary

Wendover Management is seeking a Community Manager in Orlando, Florida, who is passionate and dedicated to enhancing the lives of residents in affordable housing communities. The role focuses on leadership, financial oversight, resident engagement, and ensuring compliance with housing regulations.

The ideal candidate will have a collaborative spirit and excellent communication skills, fostering an inclusive atmosphere within the community. The position offers comprehensive benefits and opportunities for career advancement.

Qualifications

• 1+ year of experience managing a LIHTC property.
• Deep understanding of affordable housing compliance and operations.
• Natural relationship-builder able to connect with diverse residents.

Responsibilities

• Lead, coach, and mentor leasing and maintenance teams.
• Monitor and control operating expenses and recommend improvements.
• Deliver outstanding customer service to residents and stakeholders.

Skills

Leadership

Communication

Time Management

Problem-Solving

Relationship Management

Education

Bachelor’s degree

CAM, CAPS, or CPM designation

Tools

Microsoft Office

Property management software

Social media

Job description

At Wendover Management, we build more than affordable communities – we cultivate places where people and potential flourish. As part of our Wendover Life+ commitment, we strive to provide more than just housing, offering care, connection, and opportunities to grow for both residents and our team.

We're looking for a Community Manager with passion, leadership excellence, and a service‑first mindset to lead one of our affordable housing communities in Florida. If you’re energized by the idea of making an impact in residents’ daily lives while managing the full operational heartbeat of a community, we want to meet you.

The ideal candidate thrives in a collaborative environment, values teamwork, and enjoys working with a diverse and vibrant community of residents and colleagues. If you’re ready to be the face of a community where lifestyle and service go hand‑in‑hand, we’d love to meet you.

Responsibilities

Team Leadership

• Lead, coach, and mentor leasing and maintenance teams to achieve site goals.
• Conduct regular performance check‑ins and annual reviews with clarity and purpose.
• Foster a collaborative, inclusive, and high‑performing team culture.

Financial & Operational Oversight

• Partner in the development of annual budgets and manage daily financials.
• Monitor and control operating expenses and recommend efficiency opportunities.
• Track and report on community performance, occupancy, and collections.

Maintenance & Facilities Management

• Oversee work schedules, preventative maintenance programs, and vendor coordination.
• Ensure timely completion of service requests and high‑quality repairs.
• Maintain safety, curb appeal, and long‑term asset preservation.

Purchasing & Vendor Management

• Develop and maintain strong relationships with third‑party vendors.
• Manage service contracts, vendor performance, and ensure timely project execution.
• Keep accurate inventory of maintenance supplies and control purchasing within budget.

Resident Engagement & Customer Experience

• Deliver outstanding customer service to residents, vendors, and stakeholders.
• Ensure timely, empathetic response to all service requests and inquiries.
• Foster a sense of community through resident events and thoughtful communication.

Compliance & Safety

• Ensure full compliance with company policies and LIHTC regulations.
• Keep resident files, applications, and documentation audit‑ready.
• Enforce safety protocols and ensure zero tolerance for lost‑time accidents.

Marketing & Lease‑Ups

• Execute local marketing strategies to drive qualified traffic and increase occupancy.
• Monitor leasing performance and adjust tactics to meet occupancy and revenue goals.

Qualifications

• Bachelor’s degree preferred.
• 1+ year of experience managing a LIHTC property.
• CAM, CAPS, or CPM designation preferred.
• Deep understanding of affordable housing compliance and operations.
• Experience managing budgets, teams, and resident concerns in real‑time.
• Proficiency in Microsoft Office, property management software, and social media.
• Strong communication, time management, and problem‑solving skills.
• Natural relationship‑builder with the ability to connect with diverse residents and teammates.
• Highly organized, adaptable, and comfortable managing multiple priorities in a fast‑paced setting.
• Professional appearance and a polished, customer‑first demeanor.
• Confidence, adaptability, and a passion for purpose‑driven work.
• A mindset of care, curiosity, and continuous improvement.

Working Environment

You’ll work in a professionally managed on‑site office, leading a team and engaging directly with residents. This full‑time position may require occasional evenings or weekends and may exceed 40 hours per week depending on operational needs. Confidentiality, adaptability, and professionalism are a must.

Compensation

Base pay plus performance‑based bonuses.

Benefits

Wendover Life+ Benefits Include

• Medical Insurance: Wendover covers 90% of the associate‑only premium up to a select plan level.
• Dental & Vision Insurance.
• Health Savings Account (HSA) for HDHP plans.
• Flexible Spending Accounts (FSA).
• Short–Term & Long–Term Disability.
• Life Insurance.
• Employee Assistance Program (EAP) for mental and emotional well‑being.
• Generous Paid Time Off (PTO).
• Paid Holidays.
• Additional time off for community engagement or personal development.
• 401(k) Retirement Plan with 100% company match up to 3% of your salary.
• Rent Discounts at select Wendover communities.
• Ongoing Learning & Tuition Reimbursement.
• Opportunities for Career Advancement and Leadership Growth.