Assistant Community Manager
Wendover Management
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Benefits offered by this job
Job summary
Qualifications
- Bachelor's degree preferred.
- Experience in property management or residential customer service.
- Solid understanding of leasing processes and compliance standards.
Responsibilities
- Manage leasing and renewal activities to support occupancy goals.
- Collaborate on development and execution of community events.
- Process invoices and assist with budget tracking.
Skills
Education
Tools
Job description
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As an Assistant Community Manager at Wendover, you'll be the front line of hospitality and service—welcoming new residents, supporting current ones, and helping the Community Manager bring our vision to life. From leasing and renewals to event planning and digital engagement, you'll ensure that every interaction reflects the care and connection we value most. This role is a key part of the on-site team and works under the leadership of the Community Manager to ensure the community operates smoothly, successfully, and in alignment with our Wendover values and standards.
- Manage leasing and renewal activities to support occupancy and revenue goals
- Assist with rent collection and track unit availability to ensure accurate reporting
- Collaborate on the development and execution of community events and resident engagement activities
- Help maintain active and relevant content across the community website and social media channels
- Support local marketing initiatives to drive qualified leasing traffic
- Coordinate with vendors and maintenance staff to ensure timely work orders and clean unit turns
- Process invoices and assist with budget tracking under the direction of the Community Manager
- Provide prompt, professional service to residents, vendors, team members, and ownership
- Help uphold high standards of quality, cleanliness, and resident satisfaction
- Maintain accurate leasing files, applications, and documentation to support audits and compliance
- Monitor and report any potential safety concerns, contributing to a secure, well-maintained environment
- Ensure all communication and leasing activity is aligned with company policies and regulatory standards
- Support emergency response or weather-related coordination when needed
- Work collaboratively across teams and contribute to a positive, respectful community environment
- Collaborate with office staff on community projects or resident needs as requested
- Embrace our shared responsibility culture—where every team member plays a role in safety, service, and success
- Bachelor's degree preferred
- Industry certifications such as CALP or CAM are a plus
- Experience in property management, leasing, or residential customer service
- Solid understanding of leasing processes, property systems, and compliance standards
- Proficiency with Microsoft Office, property management systems, and platforms like Instagram and Facebook
- Exceptional communication and interpersonal skills
- Highly organized with strong time management abilities
- A service-first mindset and the ability to collaborate across departments
- Professional presence, adaptability, and a proactive attitude
- A strong sense of pride in your work and a heart for service
- A keen eye for detail and a proactive mindset toward safety and presentation
- Promote a collaborative culture rooted in respect, ownership, and accountability
- Frequent interaction with residents, teammates, vendors, and prospects in-person, by phone, and via email or text
- Position requires walking the property regularly, entering units, and supporting team members across the leasing office and community spaces
- May involve lifting marketing materials or light office supplies (up to 25 lbs.)
- Dress code is professional and consistent with Wendover's polished, approachable brand
- Must maintain confidentiality, discretion, and professionalism at all times
- Reliable transportation and ability to travel locally for errands or marketing drops may be occasionally required
Wendover Management, LLC is the property management arm of Wendover Housing Partners, specializing in the development, financing, and management of multifamily communities for students, families, and seniors. As a leading provider of affordable and workforce housing across the Southeast, our diverse and growing portfolio reflects our commitment to creating high-quality, inclusive housing opportunities in communities of all backgrounds.
With rapid growth underway, we're looking for passionate, talented individuals to join our team and help us continue building communities that make a difference.
- Purpose in Every Role - Our work strengthens communities and changes lives. Every task contributes to a greater mission, offering a strong sense of meaning and fulfillment.
- Real Career Growth - Wendover is more than a workplace—it's a place to build a career. With leadership development and advancement opportunities, we support your long-term success.
- Integrity You Can Count On - We lead with trust, consistency, and accountability. Our culture creates psychological safety and builds strong, authentic relationships.
- Driven & Resilient Culture - Challenges fuel our innovation. We maintain momentum through teamwork, support, and perseverance, empowering associates to grow and succeed.
- A Place to Belong - We prioritize inclusivity, connection, and respect. Everyone is valued for who they are and what they bring to the team.
At Wendover, we believe in supporting the whole you—professionally, personally, and purposefully. That's why we offer Wendover Life+, our comprehensive total rewards package designed to help you thrive at work - and in life.
In addition to competitive pay and a supportive work environment, our team members enjoy a robust selection of benefits that promote well-being, security, and growth.
- Medical Insurance: Wendover covers 90% of the associate-only premium up to a select plan level
- Dental & Vision Insurance
- Health Savings Account (HSA) for HDHP plans
- Flexible Spending Accounts (FSA)
- Short-Term & Long-Term Disability
- Life Insurance
- Employee Assistance Program (EAP) for mental and emotional well-being
- Generous Paid Time Off (PTO)
- Paid Holidays
- Additional time off for community engagement or personal development
- 401(k) Retirement Plan with 100% company match up to 3% of your salary
- Rent Discounts at select Wendover communities
- Ongoing Learning & Tuition Reimbursement
- Opportunities for Career Advancement and Leadership Growth
Wendover Life+ is more than a benefits program—it's our commitment to helping you flourish both inside and outside of work. We continually assess and enhance our offerings to meet your evolving needs, because when you thrive, our communities thrive.
At Wendover, your work creates more than housing—it builds hope, belonging, and opportunity. Join us, and find not just a career, but a calling.
To learn more, please visit www.wendovergroup.com
Wendover Management, LLCisan Equal Opportunity Employer and a Drug Free Workplace. Employment offers are contingent upon a successful background/credit check and drug screening.
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