Community Engagement Specialist

Wendover Management; Jacksonville (FL); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

401(k) Retirement Plan with company match

Generous Paid Time Off

Job summary

A property management company is seeking a Community Engagement Specialist in Jacksonville, Florida. This role focuses on enhancing resident interactions and community experiences through leasing activities, resident events, and collaboration with the management team. The ideal candidate has a high school diploma, experience in property management, and strong communication skills, contributing to resident satisfaction and a vibrant community atmosphere. Competitive base pay and performance bonuses are included.

Qualifications

• Experience in property management, leasing, or residential customer service.
• Exceptional communication and interpersonal skills required.
• A strong sense of pride in your work and a heart for service.

Responsibilities

• Lead leasing and renewal activities including tours and applications.
• Collaborate with the Community Manager on resident events and engagement.
• Support social media content and local marketing efforts.

Skills

Communication skills

Time management

Interpersonal skills

Organizational skills

Proficiency in social media

Education

High school diploma or equivalent

Tools

Microsoft Office

Property management systems

Instagram

TikTok

Facebook

Job description

Join to apply for the Community Engagement Specialist role at Wendover Management.

Join Wendover as a Leasing & Community Engagement Specialist – support a thriving community. Shape exceptional experiences.

What You'll Do

As a Leasing & Community Engagement Specialist at Wendover, you'll be at the heart of creating a vibrant, welcoming community where residents feel at home from day one. You'll lead leasing efforts with warmth and professionalism, and collaborate with your team to foster engagement, connection, and care across every resident interaction. From supporting marketing and events to coordinating concierge services and managing key administrative tasks, you'll bring Wendover's care‑first culture to life every day.

This role reports to the Community Manager and works in close partnership with the site team to support overall property performance and resident satisfaction.

How You'll Make an Impact

• Lead leasing and renewal activities—from tours and applications to documentation and follow‑up
• Assist with rent collection, track unit availability, and maintain accurate leasing records
• Collaborate with the Community Manager to plan and execute resident events, engagement efforts, and referral programs
• Coordinate concierge services, resident requests, and third‑party vendors to enhance the resident experience
• Support social media content, community updates, and local marketing efforts to attract new residents
• Manage the community activity calendar, track participation, and foster partnerships with local organizations
• Ensure community spaces and model units meet high standards of quality, cleanliness, and presentation
• Assist with administrative tasks such as answering phones, recordkeeping, and resident communication
• Help uphold a safe, respectful, and service‑oriented environment for residents, team members, and guests
• Work collaboratively across teams and contribute to a positive, respectful community environment
• Collaborate with office staff on community projects or resident needs as requested
• Embrace our shared responsibility culture—where every team member plays a role in safety, service, and success

Requirements

What You Bring

• High school diploma or equivalent required
• Experience in property management, leasing, or residential customer service
• Proficiency with Microsoft Office, property management systems, and platforms like Instagram, TikTok and Facebook
• Exceptional communication and interpersonal skills
• Highly organized with strong time management abilities
• A service‑first mindset and the ability to collaborate across departments
• Professional presence, adaptability, and a proactive attitude
• A strong sense of pride in your work and a heart for service
• A keen eye for detail and a proactive mindset toward safety and presentation
• Promote a collaborative culture rooted in respect, ownership, and accountability

Working Conditions & Expectations

This is a full‑time, on‑site role with standard hours, weekend work, and occasional overtime as needed to support leasing traffic, resident events, activity coordination and/or special community needs. This role is active and hands‑on, requiring physical stamina, agility, and attention to detail to ensure a safe, well‑maintained community.

• Frequent interaction with residents, teammates, vendors, and prospects in‑person, by phone, and via email or text
• Position requires walking the property regularly, entering units, and supporting team members across the leasing office and community spaces
• May involve lifting marketing materials or light office supplies (up to 25 lbs.)
• Dress code is professional and consistent with Wendover’s polished, approachable brand
• Must maintain confidentiality, discretion, and professionalism at all times
• Reliable transportation and ability to travel locally for errands or marketing drops may be occasionally required

Benefits

Compensation includes competitive base pay and performance‑based bonuses!

If you're ready to bring energy, integrity, and care to a team that's building something meaningful, we'd love to hear from you.

About Wendover

Wendover Management, LLC is the property management arm of Wendover Housing Partners, specializing in the development, financing, and management of multifamily communities for students, families, and seniors. As a leading provider of affordable and workforce housing across the Southeast, our diverse and growing portfolio reflects our commitment to creating high‑quality, inclusive housing opportunities in communities of all backgrounds.

With rapid growth underway, we’re looking for passionate, talented individuals to join our team and help us continue building communities that make a difference.

Work With Us

At Wendover, our Employee Value Proposition reflects a deep commitment to purpose‑driven careers, personal growth, and meaningful impact. We go beyond competitive pay to offer a supportive, values‑based environment where associates thrive.

• Purpose in Every Role – Our work strengthens communities and changes lives. Every task contributes to a greater mission, offering a strong sense of meaning and fulfillment.
• Real Career Growth – Wendover is more than a workplace—it's a place to build a career. With leadership development and advancement opportunities, we support your long‑term success.
• Integrity You Can Count On – We lead with trust, consistency, and accountability. Our culture creates psychological safety and builds strong, authentic relationships.
• Driven & Resilient Culture – Challenges fuel our innovation. We maintain momentum through teamwork, support, and perseverance, empowering associates to grow and succeed.
• A Place to Belong – We prioritize inclusivity, connection, and respect. Everyone is valued for who they are and what they bring to the team.

Wendover Life+ | Total Rewards Designed for You

At Wendover, we believe in supporting the whole you—professionally, personally, and purposefully. That's why we offer Wendover Life+, our comprehensive total rewards package designed to help you thrive at work – and in life.

In addition to competitive pay and a supportive work environment, our team members enjoy a robust selection of benefits that promote well‑being, security, and growth.

Health & Wellness

• Medical Insurance: Wendover covers 90% of the associate‑only premium up to a select plan level
• Dental & Vision Insurance
• Health Savings Account (HSA) for HDHP plans
• Flexible Spending Accounts (FSA)
• Short‑Term & Long‑Term Disability
• Life Insurance
• Employee Assistance Program (EAP) for mental and emotional well‑being

Time to Recharge

• Generous Paid Time Off (PTO)
• Paid Holidays
• Additional time off for community engagement or personal development

Financial & Lifestyle Perks

• 401(k) Retirement Plan with 100% company match up to 3% of your salary
• Rent Discounts at select Wendover communities
• Ongoing Learning & Tuition Reimbursement
• Opportunities for Career Advancement and Leadership Growth

Wendover Life+ is more than a benefits program—it's our commitment to helping you flourish both inside and outside of work. We continually assess and enhance our offerings to meet your evolving needs, because when you thrive, our communities thrive.

At Wendover, your work creates more than housing—it builds hope, belonging, and opportunity. Join us, and find not just a career, but a calling.

To learn more, please visit www.wendovergroup.com

Wendover Management, LLC is an Equal Opportunity Employer and a Drug‑Free Workplace. Employment offers are contingent upon a successful background/credit check and drug screening.