Community Manager

Venterra; Cary, Northern (NC, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Base Salary

Health (Medical PPO), Dental, Vision

401k matching

Paid vacation

Educational Assistance

Volunteer Time Off

BenefitHub discounts

Job summary

Venterra Realty seeks a Community Manager for Town Station Lofts to oversee property operations, drive occupancy and revenue, and ensure exceptional resident service. You will lead the on-site team, manage budgets, and uphold safety and regulatory compliance.

The role requires strong leadership, financial acumen, and a commitment to Fair Housing standards, with a focus on coaching staff and improving resident satisfaction.

Qualifications

• Minimum of three years of proven success in multifamily with leadership responsibilities.
• Strong financial acumen and experience managing budgets.
• Excellent problem-solving and conflict-resolution skills.
• In-depth knowledge of Fair Housing laws and compliance requirements.

Responsibilities

• Oversee all property operations, ensuring financial performance, occupancy, and compliance with company policies and regulations.
• Lead, train, and manage on-site staff, providing coaching, performance management, and development opportunities.
• Maintain resident satisfaction through quality service, effective communication, and proactive retention efforts.
• Assist in preparing annual budgets and income projections, manage revenue collection, expenses, and financial reporting to maximize Net Operating Income.
• Conduct regular and consistent property inspections, ensuring safety compliance, and addressing maintenance needs in partnership with the Maintenance Manager.
• Report property liability claims, worker's compensation claims, and property loss claims.

Skills

Leadership

Budget management

Problem-solving

Fair Housing knowledge

Communication

Education

High school diploma or equivalent

Some college preferred

Job description

ROLE:

Community Manager

REPORTS TO:

Regional Manager or Senior Regional Manager

LOCATION:

Town Station Lofts

THE OPPORTUNITY

The Community Manager is responsible for overseeing all aspects of property operations, including financial performance, leasing, resident satisfaction, and team leadership. This role ensures the community meets occupancy and revenue goals while maintaining high customer service standards. The Community Manager also leads and develops on-site staff and ensures compliance with company policies and industry regulations.

KEY JOB RESPONSIBILITIES

• Oversee all property operations, ensuring financial performance, occupancy, and compliance with company policies and regulations.


• Lead, train, and manage on-site staff, providing coaching, performance management, and development opportunities.


• Maintain resident satisfaction through quality service, effective communication, and proactive retention efforts.


• Assist in preparing annual budgets and income projections, manage revenue collection, expenses, and financial reporting to maximize Net Operating Income.


• Conduct regular and consistent property inspections, ensuring safety compliance, and addressing maintenance needs in partnership with the Maintenance Manager.


• Report property liability claims, worker's compensation claims, and property loss claims.

CANDIDATE PROFILE

• Minimum of three years of proven success in multifamily with leadership responsibilities.


• Strong financial acumen and experience managing budgets.


• Excellent problem-solving and conflict-resolution skills.


• In-depth knowledge of Fair Housing laws and compliance requirements.


• Highschool diploma or equivalent required


• Some college preferred

BENEFITS

• Competitive Base Salary and performance bonus.


• A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.


• Educational Assistance / Reimbursement to support your drive to learn.


• 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.


• Access to thousands of employee discounts with BenefitHub.

COMPANY OVERVIEW

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed-use and multifamily communities across 22 major US cities. Over 50,000 people and more than 10,000 pets call Venterra "home"! The Venterra Team is focused on achieving excellence in serving its three major stakeholders: residents, employees, and investors. Venterra has enjoyed tremendous growth and financial success over its 24-year history. This success has been achieved through the exceptional commitment and dedication of Venterra's approximately 950 team members. Find out more about Venterra Realty and its award-winning company culture at Venterra.com.

Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we're out-caring the competition by staying true to our value proposition: "We care more about renter experiences, which drives superior results."

Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.

Work Authorization Requirement: Applicants must be legally authorized to work in the United States at the time of application and throughout employment. The company does not provide visa sponsorship for this role.