Community Manager

Socket.dev; Cary (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health (Medical PPO)

Dental

Vision

401k matching

Paid vacation

Short & Long-Term Disability

Educational Assistance

Volunteer Time Off

Discount programs

Job summary

Venterra Realty is seeking a Community Manager to oversee all facets of property operations at Town Station Lofts. You will drive occupancy, revenues, and service quality while leading on-site staff and ensuring policy compliance.

You will manage budgets, supervise maintenance, and coordinate with the regional leadership to meet NOI goals. This role requires strong customer service and knowledge of Fair Housing laws.

Qualifications

• Minimum of three years of proven success in multifamily with leadership responsibilities.
• Strong financial acumen and experience managing budgets.
• Excellent problem-solving and conflict-resolution skills.
• In-depth knowledge of Fair Housing laws and compliance requirements.
• High school diploma or equivalent required.
• Some college preferred.

Responsibilities

• Oversee property operations, ensuring financial performance, occupancy, and compliance with policies and regulations.
• Lead, train, and manage on-site staff, providing coaching and development opportunities.
• Maintain resident satisfaction through quality service and proactive retention efforts.
• Assist in preparing annual budgets and income projections, manage revenue, expenses, and financial reporting to maximize NOI.
• Conduct regular property inspections, ensure safety compliance, address maintenance needs with the Maintenance Manager.
• Report property liability, workers’ compensation, and property loss claims.

Skills

Financial acumen

Leadership

Problem-solving

Education

High school diploma

Some college preferred

Job description

ROLE:Community Manager

REPORTSTO:Regional Manager or Senior Regional Manager

LOCATION: Town Station Lofts

THE OPPORTUNITY

The Community Manageris responsible foroverseeing all aspects of property operations, including financial performance, leasing, resident satisfaction, and team leadership. This role ensures the community meets occupancy and revenue goals whilemaintaininghigh customer service standards. The Community Manager also leads and develops on-site staff and ensures compliance with company policies and industry regulations.

KEY JOB RESPONSIBILITIES

• Oversee all property operations, ensuring financial performance, occupancy, and compliance with company policies and regulations.
• Lead, train, and manage on-site staff, providing coaching, performance management, and development opportunities.
• Maintain resident satisfaction through quality service, effective communication, and proactive retention efforts.
• Assistin preparing annual budgets and income projections,managerevenue collection, expenses, and financial reporting to maximize Net Operating Income.
• Conduct regular and consistent property inspections, ensuring safety compliance, and addressing maintenance needs in partnership with the Maintenance Manager.
• Report property liability claims, worker’s compensation claims, and property loss claims.

CANDIDATE PROFILE

• Minimum of three years of proven success in multifamily with leadership responsibilities.
• Strong financial acumen and experience managing budgets.
• Excellent problem-solving and conflict-resolution skills.
• In-depth knowledge of Fair Housing laws and compliance requirements.
• Highschool diploma or equivalent required
• Somecollegepreferred

BENEFITS

• Competitive Base Salary and performance bonus.
• A robust package of Health (Medical (PPO), Dental, Vision), 401k matching, paid vacation suite benefits and employer-paid Short & Long-Term Disability, among other things.
• Educational Assistance / Reimbursement to support your drive to learn.
• 8 paid hours per year of Volunteer Time Off to serve the organization(s) of your choice.
• Access to thousands of employee discounts withBenefitHub.

COMPANY OVERVIEW

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed-use and multifamily communities across 22 major US cities. Over 50,000 people and more than 10,000 pets call Venterra "home"! The Venterra Team is focused on achieving excellence in serving its three major stakeholders: residents, employees, and investors. Venterra has enjoyed tremendous growth and financial success over its 24-year history. This success has been achieved through the exceptional commitment and dedication ofVenterra'sapproximately 950 team members. Find out more about Venterra Realty andits award-winning company culture at Venterra.com.

Explore our communities at VenterraLiving.com,and visit Venterra.comto learn more about howwe’reout-caringthe competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.”

Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.

Work Authorization Requirement:Applicants must be legally authorized to work in the United States at the time of application and throughout employment. The company does not provide visa sponsorship for this role.