Leasing Consultant

Venterra; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Venterra is seeking a Leasing Consultant at Village Walk to drive occupancy and deliver exceptional resident experiences. You will convert leads to leases, highlight premium units, and promote rentables while maintaining a strong sales pipeline.

With 1–3 years in sales, leasing, or customer service, you’ll use CRM tools, negotiate effectively, and communicate clearly. Weekend availability and a high school diploma are required, with some college preferred to support growth within our community.

Qualifications

• 1–3 years of sales, leasing, or customer service experience.
• Proficiency in CRM software preferred.
• Strong negotiation and communication skills.
• Weekend availability and flexible scheduling.
• High school diploma or equivalent; some college preferred.

Responsibilities

• Meet leasing goals by converting leads into leases and promoting premium units.
• Respond to inquiries quickly and maintain a strong pipeline using CRM.
• Increase renewal rates through resident relationships and issue resolution.
• Monitor rental trends and competitor pricing to inform sales strategies.
• Coordinate with marketing and events to boost occupancy.
• Conduct tours and provide a world-class move-in experience.
• Deliver exceptional customer service and create a welcoming community.

Skills

Sales experience

CRM tools

Negotiation

Communication

Education

High school diploma

Some college

Tools

CRM software

Job description

ROLE: Leasing Consultant

REPORTS TO: Community Manager

LOCATION: Village Walk

THE OPPORTUNITY

Drive revenue growth by maximizing occupancy and delivering an exceptional experience to prospective and current residents.

KEY RESPONSIBILITIES:

• Achieve leasing goals by converting leads into leases through rapport-building and effective sales techniques while enabling rent growth by promoting premium units and other rentables, securing optimal lease terms, and minimizing concessions.
• Respond to inquiries promptly, follow up on leads, and maintain a strong pipeline using CRM tools.
• Increase renewal rates by fostering strong resident relationships and addressing concerns proactively.
• Monitor local rental trends, competitor pricing, new construction and market demand to contribute insights for sales strategies.
• Engage with marketing initiatives, resident events, and social media outreach to boost brand visibility and drive occupancy.
• Maintain tour routes and show units to leave a lasting positive impression on prospects.
• Deliver a seamless, world-class move-in experience that exceeds resident expectations.
• Deliver exceptional customer service by proactively engaging with residents, addressing concerns with professionalism and empathy, and creating a welcoming community atmosphere.

CANDIDATE PROFILE

• 1-3 years’ experience in sales, leasing, or customer service (multifamily experience preferred).
• Proficiency in CRM tools preferred.
• Strong negotiation and communication skills.
• Ability to work weekends and a flexible schedule as needed.
• Highschool diploma or equivalent required.
• Some college preferred.

COMPANY OVERVIEW

Venterra Realty is a growing developer, owner, and operator of multifamily apartments with 90 mixed-use and multifamily communities across 22 major US cities. Over 50,000 people and more than 10,000 pets call Venterra "home"! The Venterra Team is focused on achieving excellence in serving its three major stakeholders: residents, employees, and investors. Venterra has enjoyed tremendous growth and financial success over its 24-year history. This success has been achieved through the exceptional commitment and dedication of Venterra's approximately 950 team members. Find out more about Venterra Realty and its award-winning company culture at Venterra.com.

Explore our communities at VenterraLiving.com, and visit Venterra.com to learn more about how we’re out-caring the competition by staying true to our value proposition: “We care more about renter experiences, which drives superior results.”

Venterra Realty is an equal opportunity employer. Accessibility accommodations are available on request for candidates taking part in all stages of the selection process.

Work Authorization Requirement:

Applicants must be legally authorized to work in the United States at the time of application and throughout employment. The company does not provide visa sponsorship for this role.