Community Manager

RHP Properties; Buchanan Township (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

Life insurance

401k

Job summary

RHP Properties is seeking a Community Manager for Hills Haven in Buchanan, MI. You will oversee daily operations, collections, staff leadership, and maintenance coordination to run a profitable manufactured home community.

The role requires 2-3 years of PM experience, strong customer service, and multitasking abilities. Proficiency with MS Office and MRI is preferred; flexible hours including evenings/weekends may apply.

Qualifications

• 2-3 years of property management experience with proven management skills.
• Strong customer service, communication, and organizational skills.
• Detailed-oriented and the ability to multitask and problem solve.
• Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred
• Ability to be flexible and work evenings and weekends
• Valid Operator's license required.
• High School diploma or GED required.

Responsibilities

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Pursue delinquent rents and perform evictions within state laws and attend court proceedings as required.
• Hire, train, motivate, and manage onsite staff; administer discipline with proper documentation.
• Inspect the community grounds and homes to maintain a presentable appearance.
• Manage maintenance staff and task assignments via Work Order system.
• Process, approve, and forward invoices; maintain petty cash and expense records.
• Maintain employees’ files, timesheets, and records for accurate compensation and benefits.
• Analyze and audit daily, weekly, and monthly reports; address issues or inaccuracies.
• Coordinate refurbishing of community-owned homes and safety measures.
• Build relationships with residents and respond to all needs.

Skills

Property management

Leadership

Customer service

Communication

Organizational skills

Multitasking

Team player

Flexibility

Time management

Education

High School diploma or GED

Tools

MRI

MS Office

Excel

Outlook

Job description

Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With over 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team members! We invest in our team members, with regular training, opportunities for advancement, and team events to bring everyone together.

We are presently seeking a Community Manager for our Hills Haven Community located in Buchanan, MI, to manage the daily administration, operation, and personnel of the manufactured home community in an efficient, professional, and profitable manner.

As a Community Manager, You Will:

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
• Hire, train, motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation.
• Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures.
• Inspect the community grounds and community-owned homes to maintain a presentable appearance.
• Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
• Enter lead information in the Lead Tracker System and complete guest cards.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
• Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information.
• Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager’s availability outside of normal work hours.
• Manage the process of refurbishing community-owned homes.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
• Build relationships with residents and respond to all needs.
• Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.
• Perform other duties as assigned.
• 2-3 years of property management experience with proven management skills.
• Strong customer service, communication, and organizational skills.
• Detailed-orientated and the ability to multitask and problem solve.
• Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred
• Ability to be flexible and work evenings and weekends
• Proven leadership skills and the ability to be a team player in a fast-paced environment
• Valid Operator's license required.
• High School diploma or GED required.

Compensation:

This is a full-time opportunity with competitive compensation and commissions. Benefits include medical, dental and vision insurance, paid time off and holidays, life insurance, and 401k.