Community Management Specialist

RHP Properties; Muncie (IN); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Short-term and long-term disability

Life insurance

Paid time off and holidays

401K

Job summary

RHP Properties in Indiana is looking for a Community Management Specialist to oversee the administration and operations of manufactured home communities across various locations. This full-time role involves hiring and managing staff, managing finances, and ensuring safety standards while maintaining the overall appeal of the communities.

The ideal candidate needs at least 2-3 years of property management experience, excellent customer service skills, and must be willing to travel extensively. The compensation package includes competitive salary, commissions, and comprehensive benefits.

Qualifications

• Minimum 2 - 3 years of property management experience required.
• Extended out-of-town travel required, 50 out of 52 weeks.
• Valid operator’s license required.

Responsibilities

• Manage daily administration and operation of various communities.
• Hire, train, motivate and manage onsite staff.
• Inspect community grounds and maintenance tasks.

Skills

Customer service skills

Communication skills

Organizational skills

Leadership skills

Problem-solving ability

Detail-oriented

Ability to multitask

Education

High school diploma or GED

Tools

Microsoft Office (Excel, Word, Outlook)

MRI software

Job description

Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With over 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team members! We invest in our team, with regular training, opportunities for advancement, and team events to bring everyone together.

As we continue to grow, we are in search of a traveling Community Management Specialist to manage the daily administration, operation, and personnel of various manufactured home communities in an efficient, professional, and profitable manner.

As a successful Community Management Specialist, you will:

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Hire, train, motivate and manage onsite staff.
• Inspect the community grounds and community-owned homes daily to maintain a clean, presentable appearance; identify any unusual activity; recognize and recommend areas for improvement to promote pride in community grounds.
• Manage and assign tasks to the maintenance staff or maintenance supervisor through the use of the Maintenance Work Order system.
• Attract new residents and retain current residents to increase the occupancy rate.
• Manage all aspects of leasing.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
• Manage and organize paperwork flow.
• Maintain financial operations and adhere to established budgetary guidelines.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and staff.
• Ensure all information is entered in a timely manner into the management software and is accurate and complete.
• Build relationships with residents and respond to all resident needs to identify and resolve issues.
• Perform other duties as assigned.

Job Requirements:

• Extended out-of-town travel required. 50 out of 52 weeks.
• A minimum of 2 - 3 years of property management experience required.
• High school diploma or GED required.
• Strong customer service, communication, and organization skills.
• Detail-oriented and the ability to multitask and problem-solve.
• Proven leadership skills and the ability to be a team player in a fast-paced environment.
• Ability to be flexible and work evenings and weekends.
• Valid operator’s license.
• Proficiency in Microsoft Office, specifically Excel, Word, and Outlook; MRI experience preferred.

Compensation:

This is a full-time opportunity with competitive compensation plus commissions. Benefits include medical, dental and vision insurance; short-term and long-term disability; life insurance; paid time off and holidays; flexible spending; and 401K.