Community Life Specialist I - 290 Malosi

Mercy Housing; San Francisco (CA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Healthcare plans

PTO 15 days first year

403b + match

Early close Fridays (3 paid hours)

Holiday closure time

Paid Time off between Christmas and NY

Parental Leave

Life Insurance

Employee Assistance Plan

Dental (basic)

Pet Insurance options

Job summary

Mercy Housing seeks a Community Life Specialist I to support residents at The Hub and Mercy Neighborhood Resource Center. On-site role focused on implementing programs, collecting data, and linking residents to needed services.

The role emphasizes collaboration with staff, partners, and city agencies to strengthen community ties and resident stability. Salesforce and MS Office proficiency recommended.

Qualifications

• High school diploma or equivalent required.
• 1 year of experience in community development, social services, or related field preferred.

Responsibilities

• Implement priority programs and essential activities as outlined in the Resident Services program model.
• Collect required data for designated program components and record data accurately.
• Develop an understanding of residents and neighborhood assets and needs to guide them toward services.
• Maintain knowledge of city-wide resources available to residents.

Skills

Verbal communication

Written communication

Team collaboration

Confidentiality

Empathy

Education

High School Diploma or equivalent

Bachelor’s Degree preferred

Tools

MS Office

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Community Life Specialist I - 290 Malosi

Share

• Resident Services
• Full-Time

Locations

Showing 1 location

San Francisco, CA 94134, USA

Description

At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country.

Facilitate and implement core programs as delegated by Mercy’s family model and Hope SF priorities. Collect and record data to measure program outcomes. Identify resident and community needs and assets. Develop strategies to link residents to needed services, and support residents and community members with assistance if they have barriers that might impede access to services and supports. Build community partnerships that bring services, programs, events and resources to Mercy Housing Properties, The Hub (community center) and the Mercy Neighborhood Resources Center. Actively partner with Mercy staff, community partners, and city agencies, to support resident stability and empowerment, and strengthen community building and cohesion.

Assist with the operation, planning and implementation of event and programs at The Hub (community center) collaboratively with the Associate Director of the Community Center and the Resident Service Manager. Work with other tenant staff, community partners, and volunteers. Support and monitor program outcomes.

We encourage individuals with lived experience to apply. This is an on-site position.

Pay: $26.00-$30.00/hour DOE

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday, early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties:

• Implement priority programs and essential activities/ as outlined in the Resident Services program model at the Mercy residential buildings, The Hub (Mercy Community Center) and Mercy Neighborhood Resource Center.
• Collect required data for designated program components and record data in the Mercy Housing database and in GMS (City of San Francisco’s data management system) in an accurate and timely way. Maintain all reporting requirements set by funding and/or government agencies.
• Develop a comprehensive understanding of residents and neighborhood assets and needs (conduct needs assessments, community meetings, etc.) in order to offer residents the opportunity to assist their community and to guide them towards appropriate services and resources.
• Develop a deep knowledge of city-wide resources and maintain a comprehensive list of resources (employment, education, social service agencies etc.) available in the community for residents’ benefit.

Minimum Qualifications:

• High School Diploma or equivalent.
• One (1) Year of experience in community development, social services, or related field.

Preferred Qualifications:

• Bachelor’s Degree in a related field.
• Experience conducting community assessments, applying the principles of conflict management, and organizing community groups, events, or programs.
• Bilingual is preferred (Samoan, Chinese, Spanish)

Knowledge and Skills:

• Work collaboratively with others in a team environment, respecting and valuing the perspectives and contributions of others.
• Demonstrate a high level of verbal, writing, and listening skills.
• Proficient with MS Office (i.e. Microsoft Word, Excel, and Outlook).
• Maintain confidentiality and to obtain appropriate release of information as necessary.
• Able to work with people with mental health, disability, substance abuse, legal, and financial issues.

*This is a brief summary of the position and responsibilities.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.