Community Library Concierge

Dauphin County Library System; Harrisburg (Dauphin County); On-site; USD 15,000 - 22,000; Part time

Benefits offered by this job

No specific perks listed

Job summary

The Dauphin County Library System is seeking a part-time Public Services Assistant at the East Shore Area Library in Harrisburg, PA. The role focuses on delivering excellent customer service, assisting patrons with locating materials, and guiding them in using catalog and online resources.

The position requires basic computer skills and a willingness to support programs and events. Fifteen hours per week, typically Saturday and Sunday from 9:15am to 5:15pm, with a pay rate of $13.50 per hour.

Qualifications

• High school diploma or GED preferred.
• One year of customer service experience.
• Proficient with Microsoft Office or equivalent.
• Excellent customer service and communication skills.
• Ability to lift 35 lbs unassisted.

Responsibilities

• Assist with checking in and out library materials.
• Help members locate materials and provide Reader’s Advisory.
• Instruct on online resources including the catalog, databases and Internet.
• Assist with events and programs held on site and in the community.
• Open and/or close the branch and maintain building security.
• Attend staff meetings and continuing education workshops.

Skills

Customer service

Communication

Microsoft Office

Data entry

Computer literacy

Education

High school diploma or GED preferred

Tools

Library software

Job description

The Dauphin County Library System is seeking a part-time Public Services Assistant at the East Shore Area Library in Harrisburg, PA. The role focuses on delivering excellent customer service, assisting patrons with locating materials, and guiding them in using catalog and online resources.

The position requires basic computer skills and a willingness to support programs and events. Fifteen hours per week, typically Saturday and Sunday from 9:15am to 5:15pm, with a pay rate of $13.50 per hour.