Community Library Assistant II — Front Desk & Passport

Morris Automated Information Network (MAIN); Roxbury (NH); On-site; USD 21,000 - 29,000; Full time

Job summary

Roxbury Public Library is seeking a Library Assistant II to join our public service team. You will work at the library's front desks, helping patrons with checkouts, returns, renewals, and new card registrations, while also preparing to serve as a passport acceptance agent.

The role emphasizes friendly customer service, teamwork, and community engagement, with light lifting and opportunities to support library programs and events.

Qualifications

• High School degree
• US Citizen
• Comfortable with computers, the internet, basic MS office, and mobile devices
• Flexibility to cover additional shifts
• Experience working or volunteering in a library setting
• Experience with Koha ILS
• Foreign language proficiency
• A love for learning, teamwork, and community
• Creativity and enthusiasm for making the library a place people want to be

Responsibilities

• Bring positive energy to patrons of all ages through work at our public service desk
• Help keep collections and the building neat and easy to navigate
• Helping patrons at the circulation desk: checkouts, returns, renewals, new card registrations
• Acting as a passport agent
• Supporting programs and events

Skills

Customer service

Computer literacy

MS Office

Mobile devices

Teamwork

Community engagement

Creativity

Enthusiasm

Education

High School degree

Tools

Koha ILS

Job description

Roxbury Public Library is seeking a Library Assistant II to join our public service team. You will work at the library's front desks, helping patrons with checkouts, returns, renewals, and new card registrations, while also preparing to serve as a passport acceptance agent.

The role emphasizes friendly customer service, teamwork, and community engagement, with light lifting and opportunities to support library programs and events.