Community Library Assistant: Tech Help & Outreach

Roanoke County, Virginia; Roanoke (VA); On-site; USD 32,000 - 43,000; Full time

Job summary

Roanoke County Public Library is seeking a versatile library assistant to support public services, assist patrons with the collection, perform circulation duties, and help manage computer workstations.

You will participate in outreach events, support program delivery, and train volunteers, with responsibilities including catalog records, shelving, and ensuring cash handling procedures.

Qualifications

• High school diploma or equivalent; some college coursework preferred.
• Experience in customer service preferred, especially with the public.
• Must possess a valid Virginia driver's license.

Responsibilities

• Assist patrons with the library and materials collection.
• Provide circulation services including registering borrowers and fines.
• Manage public computer usage and assist with workstations.
• Offer readers advisory and reference help to patrons.
• Assist with cataloging, shelving, and inventory tasks.
• Support library programming and outreach activities.

Skills

Customer service

Public library procedures

Cash handling

Tech troubleshooting

Communication skills

Patron assistance

Education

High school diploma or equivalent supplemented by college level courses

Tools

Public computers

Catalog software

Printer/Copier

Job description

Roanoke County Public Library is seeking a versatile library assistant to support public services, assist patrons with the collection, perform circulation duties, and help manage computer workstations.

You will participate in outreach events, support program delivery, and train volunteers, with responsibilities including catalog records, shelving, and ensuring cash handling procedures.