Community Library Aide — Front Desk & Admin Support

Brooklyn Public Library; United States; On-site; USD 31,000 - 38,000; Full time

Job summary

Brooklyn Public Library is seeking an Office Aide to deliver excellent customer service and handle routine administrative tasks. Under the Circulation Manager, duties include desk service, data entry, and training of part-time staff and volunteers in a diverse community in Brooklyn.

The role is full-time, union, non-exempt, with a starting salary of $34,379.80. Flexibility to work evenings and weekends is required, along with standing and some lifting.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of office/clerical experience.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Excellent communication skills.
• Customer service experience in a fast-paced environment.
• Ability to work in a diverse workforce.
• Organized with good attention to detail.
• Flexible and adaptable in different situations.
• Ability to work evenings and weekends.
• Moderate lifting and standing requirements.

Responsibilities

• Direct public service and ensure quality customer service.
• Check in and out library materials; renew status as needed.
• Assist customers with technology and library services.
• Enter data into the library system and process holds.
• Prepare budget reports and staff schedules as assigned.
• Train part-time staff and/or volunteers.

Skills

Office experience

Communication skills

Customer service

Team environment

Diversity awareness

Attention to detail

Adaptability

Evening/weekend availability

Physical stamina

Public service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Brooklyn Public Library is seeking an Office Aide to deliver excellent customer service and handle routine administrative tasks. Under the Circulation Manager, duties include desk service, data entry, and training of part-time staff and volunteers in a diverse community in Brooklyn.

The role is full-time, union, non-exempt, with a starting salary of $34,379.80. Flexibility to work evenings and weekends is required, along with standing and some lifting.