Community Liaison

MBC Talent Connections; Jacksonville (FL); On-site; USD 75,000 - 88,000; Full time

Benefits offered by this job

Health insurance

Paid time off (PTO)

Holidays

Tuition reimbursement

Certification support

401(k) matching

Cell phone reimbursement

Mileage reimbursement

Gym membership reimbursement

Job summary

MBC Talent Connections is seeking a proactive Community Liaison in Jacksonville, FL to expand our presence in the healthcare community. You will build relationships with physicians, healthcare partners, and families, acting as the face of the organization and promoting compassionate, quality care.

In this role you will combine relationship-building, business development, and patient advocacy to increase community awareness, engage referral sources, and help families access our services.

Qualifications

• Minimum 2 years of sales or marketing experience in healthcare.
• Bachelor's degree preferred (equivalent professional experience considered).
• Proven ability to establish and maintain relationships with key stakeholders.
• Valid driver's license, reliable transportation, and auto insurance.
• Background screening clearance eligibility.
• Professional communication and interpersonal skills.

Responsibilities

• Develop and nurture partnerships with physicians, hospital discharge planners, skilled nursing facilities, social workers, and healthcare professionals.
• Community Outreach: Conduct regular, meaningful outreach to increase visibility and preference for our services
• Business Development: Drive referral growth and census targets through intentional visits and strategic partnerships
• Patient Support: Lead initial consultations with families, explain services with empathy, and facilitate enrollment
• Territory Management: Serve as the primary representative across the assigned service area

Skills

Relationship building

Healthcare sales

Communication skills

Education

Bachelor's degree

Job description

Community Liaison

Position Details

• Job Title: Community Liaison (Healthcare Marketing & Sales)
• Location: Jacksonville, Florida
• Service Territory: Nassau, Duval, and Baker Counties
• Employment Type: Full-Time
• Salary: $75,000–$88,000 annually (base) + uncapped commission
• Sign-on Bonus: $5,000

About the Position

We're seeking a passionate, self-driven Community Liaison to build relationships and expand our presence within the healthcare community. As the face of our organization, you'll champion our mission while connecting with physicians, healthcare partners, and families who deserve compassionate, quality care.

This is a dynamic role that combines relationship-building, business development, and patient advocacy. You'll drive growth by increasing community awareness, building trust with referral sources, and ensuring families have access to the services they need.

Key Responsibilities

• Relationship Building: Develop and nurture partnerships with physicians, hospital discharge planners, skilled nursing facilities, social workers, and healthcare professionals
• Community Outreach: Conduct regular, meaningful outreach to increase visibility and preference for our services
• Business Development: Drive referral growth and census targets through intentional visits and strategic partnerships
• Patient Support: Lead initial consultations with families, explain services with empathy, and facilitate enrollment
• Territory Management: Serve as the primary representative across the assigned service area

Qualifications

Required:

• Minimum 2 years of sales or marketing experience in healthcare
• Bachelor's degree preferred (equivalent professional experience considered)
• Proven ability to establish and maintain working relationships with key stakeholders
• Valid driver's license, reliable transportation, and auto insurance
• Background screening clearance eligibility
• Professional communication and interpersonal skills

Preferred:

• Hospice or palliative care marketing experience
• Prior clinical background or healthcare industry experience
• Demonstrated success in relationship-driven sales roles

What We Offer

• Comprehensive health, dental, and vision insurance
• 15 days paid time off + 10 paid holidays
• Career advancement and professional development programs
• Tuition reimbursement and certification support
• 401(k) matching
• Cell phone, mileage, and gym membership reimbursement
• Supportive, collaborative work environment

Equal Opportunity Employer