Community Leasing Specialist: Elevate Resident Experience

Brighthaven Communities; Foster City (CA); On-site; USD 28,000 - 30,000; Full time

Job summary

Avanath is seeking a Leasing Specialist to handle leasing, marketing, and positive resident relations within the community. The role requires a professional demeanor, strong customer relations, and proficiency with Yardi Voyager.

You will greet prospects, qualify leads, process applications, collect deposits, and coordinate move-ins while supporting renewal efforts and maintaining resident satisfaction.

Qualifications

• 2+ years of sales and/or customer relations experience.
• Bilingual English & Spanish highly desired.
• Thrives in a fast-paced environment.
• Solid computer knowledge (Windows, Word, Excel, internet, e-mail).
• Working knowledge of Yardi Voyager Property Management software.

Responsibilities

• Greet and qualify all prospects.
• Record all telephone and in-person visits on guest cards.
• Inspect models and communicate service needs to Community Manager.
• Demonstrate community features and close the sale.
• Have the prospect complete the application and secure a deposit.
• Update availability, process applications for approvals.
• Ensure apartment readiness for move-in on the agreed date.
• Follow up with prospects and refer to sister communities if needed.
• Sign leases, orient new residents to the community.
• Assist in monitoring renewals and distribute renewal notices.
• Type leases and input information into Yardi, maintain files.
• Distribute notices and maintain monthly commission records.

Skills

Sales experience

Bilingual English/Spanish

Fast-paced environment

Computer literacy (Windows, Word,Excel

Yardi Voyager knowledge

Tools

Yardi Voyager

Job description

Avanath is seeking a Leasing Specialist to handle leasing, marketing, and positive resident relations within the community. The role requires a professional demeanor, strong customer relations, and proficiency with Yardi Voyager.

You will greet prospects, qualify leads, process applications, collect deposits, and coordinate move-ins while supporting renewal efforts and maintaining resident satisfaction.