Community Leasing & Resident Experience Specialist

Avanath-Capital,-LLC; Sterling (VA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Health, dental & vision

401(k)

Paid holidays

Personal time off

Growth opportunities

Training and development

Job summary

Avanath Capital in Sterling, VA, is seeking a Leasing Specialist to handle leasing, marketing, and maintaining positive resident relations within the community. The role emphasizes professionalism and engagement with residents and staff.

Ideal candidates have 2+ years in sales or customer relations, experience with low-income housing or tax credit programs, and bilingual English/Spanish is highly desired. Proficiency in Windows, Excel, email, and Yardi Voyager is preferred.

Qualifications

• 2+ years of sales and/or customer relations experience.
• Low-income housing and tax credit experience is highly desired.
• Bilingual English and Spanish highly desired.
• Solid computer knowledge, Windows (Word, Excel), internet, and e-mail.
• Working knowledge of Yardi Voyager Property Management software.

Responsibilities

• Greet and qualify all prospects.
• Record all telephone and in-person visits on guest cards.
• Inspect models and communicate related service needs to Community Manager.
• Demonstrate community and apartment/model and apply product knowledge to prospect needs by communicating the features and benefits; close the sale.
• Have the prospect complete the application and secure a deposit in accordance with company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals.
• Ensure the apartment is ready for the resident to move in on the agreed date.
• Immediately follow up on prospects that did not close and attempt to close the sale again.
• Secure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community.
• Assist in monitoring renewals. Distribute and follow up on renewal notices.
• Type lease and complete appropriate paperwork and input information on the Yardi System accurately and on a timely basis.
• Maintain current resident files.
• Distribute all company or community-issued notices.
• Maintain accurate monthly commission records on leases and renewals for bonus purposes.
• Assist the management team with other various tasks as required.

Skills

Sales experience

Customer relations

Bilingual English Spanish

Flexible schedule

Windows/Excel/Email

Yardi Voyager

Tools

Yardi Voyager

Job description

Avanath Capital in Sterling, VA, is seeking a Leasing Specialist to handle leasing, marketing, and maintaining positive resident relations within the community. The role emphasizes professionalism and engagement with residents and staff.

Ideal candidates have 2+ years in sales or customer relations, experience with low-income housing or tax credit programs, and bilingual English/Spanish is highly desired. Proficiency in Windows, Excel, email, and Yardi Voyager is preferred.