Community Leasing Professional – Woodlake Apartments

Gaines Investment Trust; Escondido (CA); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Paid holidays and PTO

Job summary

Woodlake Apartments in Escondido, CA is seeking a Leasing Professional to greet prospective residents, conduct tours, and manage the application and lease process while delivering excellent service. The role supports efforts to showcase community amenities and respond promptly to inquiries.

The position emphasizes friendly communication, strong organizational skills, and the ability to multitask in a busy property setting, with opportunities for monthly performance bonuses.

Qualifications

• Experience in customer service, retail, hospitality, or other people-focused roles is valuable.
• Friendly, engaging, and professional communication is essential.
• Strong organization and attention to detail help manage multiple tasks.

Responsibilities

• Greet and assist prospective residents and callers.
• Conduct apartment tours and showcase homes and amenities.
• Build relationships with prospects and follow up on interest.
• Assist with applications, lease documents, and the leasing process.
• Maintain accurate prospect and resident information.
• Provide excellent customer service to residents and prospects.
• Support onsite team in maintaining a welcoming community.
• Manage multiple priorities in a fast-paced environment.

Skills

Customer service

Communication

Sales

Organization

Multitasking

Basic computer skills

Job description

Leasing Professional

Woodlake Apartments

2240 Bear Valley Parkway
Escondido, CA 92027

Compensation

$21-$24 per hour, based on experience, plus monthly performance bonuses

New to property management? That's okay. Experience in customer service, retail, hospitality, sales, or other people-focused roles can provide a great foundation for a career in apartment leasing.

As opportunities become available, our Talent Acquisition team may reach out to qualified candidates whose experience and interests align with our needs.

What Does a Leasing Professional Do?

Leasing Professionals are often the first people prospective residents meet when considering one of our communities. You'll help create a great first impression while supporting the leasing process and providing excellent service to prospective and current residents.

What You'll Do

• Greet and assist prospective residents, visitors, and callers
• Conduct apartment tours and showcase available homes and community amenities
• Build relationships with prospects and follow up on their interest
• Assist with applications, lease documentation, and the leasing process
• Maintain accurate prospect and resident information
• Provide excellent customer service to prospective and current residents
• Support the onsite team in maintaining a welcoming and professional community
• Manage multiple priorities in a fast-paced environment

Schedule Expectations

Leasing Professionals work a five-day schedule that includes every Saturday. Sunday availability may also be required based on community needs and occupancy.

What We're Looking For

• Friendly, engaging, and professional communication
• Strong customer service skills
• Confidence interacting with people
• Positive attitude and willingness to learn
• Strong organization and attention to detail
• Ability to multitask and follow through
• Basic computer skills
• Previous customer service, retail, hospitality, sales, or leasing experience is a plus

Why Gaines Investment Trust?

We own what we manage—and we’re here for the long term. Since 1966, Gaines Investment Trust has built a growing real estate portfolio by investing in our properties, our residents, and our people.

Unlike third-party management companies, we own and operate our communities. That gives our employees the opportunity to build relationships with residents, take pride in the communities they represent, and grow their careers with a stable, family-owned company.

Benefits include:

• Medical, Dental, and Vision Insurance, 401(k) with company match, PTO, paid holidays, life insurance, additional voluntary benefits, and an employee apartment discount for eligible employees.