Community Leasing Pro — Create Homes, Drive Occupancy

Axiom Properties, Inc.; DeKalb (IL); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Disability insurance

Rent discount

Life insurance

Paid time off

Tuition reimbursement

Employee Assistance Program

Telehealth program

Holiday pay

HSA contributions

Pet insurance

Job summary

Lincolnshire West Apartments in DeKalb, IL is seeking a Community Leasing Specialist to guide prospective residents through the leasing process and maintain strong occupancy. You will present model units, answer inquiries, and support marketing efforts in a fast-paced apartment community.

This role requires exceptional communication, organizational skills, and a customer-focused approach. Weekend hours may be required, with opportunities for growth and a comprehensive benefits package.

Qualifications

• Previous experience in residential apartment leasing or related customer-facing roles.
• Excellent verbal and written communication skills.
• Ability to build rapport with prospects and residents while maintaining professionalism.
• Strong organizational skills to manage multiple prospects.
• Proficiency with property management software and CRM; MS Office a plus.
• Ability to work weekends and flexible hours.

Responsibilities

• Conduct apartment tours highlighting features, amenities, and neighborhood benefits.
• Manage inbound leasing inquiries through phone, email, internet leads, and walk-in traffic.
• Follow up with prospects and maintain consistent communication throughout the leasing process.
• Process rental applications and assist with lease preparation and execution.
• Maintain accurate prospect traffic, leasing activity, and resident information in property management software.
• Support resident retention efforts through lease renewals and resident relationship building.
• Assist with marketing initiatives, outreach efforts, and community events designed to increase occupancy.
• Ensure all model apartments, vacant homes, and common areas are presented professionally.
• Maintain knowledge of apartment availability, pricing, specials, and market conditions.
• Deliver exceptional service while adhering to Fair Housing and company policies.

Skills

Communication

Rapport building

Organizational skills

CRM software

MS Office

Tools

AppFolio

Yardi

Entrata

OneSite

RealPage

Job description

Lincolnshire West Apartments in DeKalb, IL is seeking a Community Leasing Specialist to guide prospective residents through the leasing process and maintain strong occupancy. You will present model units, answer inquiries, and support marketing efforts in a fast-paced apartment community.

This role requires exceptional communication, organizational skills, and a customer-focused approach. Weekend hours may be required, with opportunities for growth and a comprehensive benefits package.