Community & Leasing Manager (Senior Housing & RV Park)

Investment Property Group; Puyallup (WA); On-site; USD 48,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

PTO

Job summary

Investment Property Group is seeking an Assistant Community Manager for Majestic Mobile Manor Estates and an RV site in Puyallup, WA. The role combines leasing, sales, resident relations, and administrative tasks to support a 65-home manufactured housing community and an adjacent RV park.

The candidate will manage rent collections, coordinate maintenance, and assist with move-ins/renewals, while upholding property standards and delivering excellent customer service to residents and prospects.

Qualifications

• 1+ years' experience assisting at a manufactured housing or multifamily community of 100+ units
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem-solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Be able to identify areas for improvement and offer suggestions to improve efficiency, productivity, and profitability of the property
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Ability to handle complaints and ensure community standards are upheld
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates
• Proficiency in property management software (i.e., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Must have a valid driver's license

Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times
• Drive daily sales and marketing efforts to promote and sell available homes within the community
• Conduct community tours and engage prospective buyers with professionalism and enthusiasm
• Work occasional weekend hours, as needed, to support open houses, pool operations and assist with the RV site
• Work alongside the Community Manager to ensure daily activities and operations are handled efficiently
• Oversee rent collections, maintain ledgers, and coordinate eviction proceedings as necessary
• Assist with the application and leasing process for new move-ins and renewals
• Conduct daily property walks to inspect common areas and address issues
• Perform unit inspections and follow up with necessary corrections
• Meet with residents, respond to concerns, and maintain high resident satisfaction
• Attend professional activities, meetings, and regulatory inspections

Skills

Sales

Customer service

Interpersonal skills

Time management

Conflict resolution

Communication

Marketing

Tools

Manage America

CRM

Blue Moon

Rent Café

Vendor Café

Client Central

Job description

Investment Property Group is seeking an Assistant Community Manager for Majestic Mobile Manor Estates and an RV site in Puyallup, WA. The role combines leasing, sales, resident relations, and administrative tasks to support a 65-home manufactured housing community and an adjacent RV park.

The candidate will manage rent collections, coordinate maintenance, and assist with move-ins/renewals, while upholding property standards and delivering excellent customer service to residents and prospects.