Community Information & Tech Specialist

Socket.dev; St. Louis (MO); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and life insurance

Paid vacation, holidays, and sick days

Pension plan

Tuition reimbursement

Professional development

Job summary

The St. Louis Public Library Carpenter Library is seeking an Information Specialist to connect the community with library resources and provide excellent customer service.

The role requires patience, enthusiasm, and a commitment to helping people access technology and information. Responsibilities include assisting with library cards, checkout, materials handling, technology assistance, and supporting programming.

Qualifications

• At least six months of customer service experience, or an associate’s degree, or equivalent from a two-year college or technical school.
• Strong communication, writing, and presentation skills.
• Strong organizational skills.
• Ability to learn and use technology as the Library continues to evolve.
• The ability to speak publicly in order to execute unique and exciting events.

Responsibilities

• Assist customers with library card registration and checking out and returning library materials.
• Assist in preparation, delivery, and receipt of Library materials; receive payment from customers.
• Provide technology assistance to customers with Library equipment.
• Assist with daily housekeeping operations, projects, and opening and closing of the building.
• Provide passport and notary services to library customers.
• Assist with programming as needed.

Skills

Customer service

Communication

Writing

Presentation

Organizational

Public speaking

Education

Associate degree

Tools

Library tech

Job description

The St. Louis Public Library Carpenter Library is seeking an Information Specialist to connect the community with library resources and provide excellent customer service.

The role requires patience, enthusiasm, and a commitment to helping people access technology and information. Responsibilities include assisting with library cards, checkout, materials handling, technology assistance, and supporting programming.