Part-Time Information Specialist — Library & Tech Help

St Louis Public Library; St. Louis (MO); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Paid vacation

Paid holidays

Paid sick days

401(a) Plan

457(b) Deferred Compensation Plan

Tuition reimbursement

Job summary

St. Louis Public Library’s Central Branch has an opening for a part‑time Information Specialist. The role combines customer service with technology assistance and reference support to help the community access information and resources.

The ideal candidate will have six months of customer service experience or an associate’s degree, with strong communication, writing and presentation skills, plus the ability to learn new technologies as the Library evolves.

Qualifications

• At least six months of customer service experience or an associate’s degree or equivalent from a two-year college or technical school.
• Strong communication, writing, and presentation skills.
• Strong organizational skills.
• Ability to learn and use technology as the Library evolves.

Responsibilities

• Assist with reference and readers’ advisory questions for customers via face-to-face and telephone interactions.
• Work at the Circulation Desk as needed, providing circulation services to customers.
• Provide technology assistance to customers, as needed.
• Record department statistics for monthly reports.
• Assist with emptying book drops, handling returns, and processing daily delivery.
• Other duties as assigned.

Skills

Customer service

Communication

Writing

Presentations

Organizational skills

Technology aptitude

Education

Associate degree or equivalent

Job description

St. Louis Public Library’s Central Branch has an opening for a part‑time Information Specialist. The role combines customer service with technology assistance and reference support to help the community access information and resources.

The ideal candidate will have six months of customer service experience or an associate’s degree, with strong communication, writing and presentation skills, plus the ability to learn new technologies as the Library evolves.