Community Housing Navigator & Stabilization Advocate

Metropolitan Family Services; Chicago (IL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

HSA contributions

Teladoc

401K match

Job summary

Metropolitan Family Services is hiring a full-time Housing Navigator for our Calumet office. The role focuses on outreach, in-person housing support, and coordination of community resources for individuals and families experiencing homelessness.

Responsibilities include assessments, documentation in HMIS, and strong collaboration with partners. A valid driver’s license and mobility are required, with emphasis on crisis intervention and client-centered care.

Qualifications

• High school diploma or GED with 4+ years in homelessness services or an associate’s degree with 2+ years experience.
• Bachelor’s degree in social work or related field preferred.
• Experience working directly with homelessness outreach or housing navigation.
• Bilingual/bicultural preferred for certain programs/sites.

Responsibilities

• Provide outreach and engagement for homeless individuals and families.
• Deliver in-person housing support, crisis intervention, and referrals.
• Document services and outcomes in HMIS and files in a timely manner.
• Attend supervision, meetings, and program-wide events.
• Link clients to transportation, childcare, and employment supports.

Education

High School diploma or GED + 4+ years experience

Associate’s degree + 2+ years experience

Bachelor’s degree preferred

Mobility to work with community-based caseload

Excel data tracking

Bilingual/bicultural preferred

Client-centered service

Crisis intervention

Tools

HMIS

Job description

Metropolitan Family Services is hiring a full-time Housing Navigator for our Calumet office. The role focuses on outreach, in-person housing support, and coordination of community resources for individuals and families experiencing homelessness.

Responsibilities include assessments, documentation in HMIS, and strong collaboration with partners. A valid driver’s license and mobility are required, with emphasis on crisis intervention and client-centered care.