Member Experience & Events Lead

WWM - We Work Management LLC; Broadway (VA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

20 days PTO

13 paid holidays

80 hours sick time

16 weeks paid parental leave

Healthcare benefits

401k plan

Life and AD&D insurance

Job summary

WeWork is hiring a Community Associate to be the friendly face of the building, supporting the Community Management team each day. You will welcome members, manage the front desk, help run events, and assist with daily operations to keep the space vibrant and efficient.

You will collaborate with Enterprise or Classic location teams, uphold WeWork policies, and strive to grow member engagement while maintaining a welcoming, well-organized environment.

Qualifications

• College degree preferred but not required.
• 1+ years of hospitality experience.
• Customer service and/or sales experience a plus.
• Strong verbal and written communication skills.
• Outstanding interpersonal and multitasking skills.
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
• Passion for entrepreneurial communities.
• Passion and understanding of WeWork’s mission and values.
• Proficient in basic computer skills.

Responsibilities

• Front Desk Management: be the on-site point of contact and greet members and guests.
• Events and Membership Engagement: plan and promote events, build member connections.
• Building Operations and Management: manage mail, keys, courier logistics, and building policies.

Skills

Hospitality experience

Customer service

Verbal & written communication

Interpersonal skills

Multitasking

Integrity & dependability

Entrepreneurial mindset

WeWork mission alignment

Basic computer skills

Education

Bachelor's degree

Tools

Basic computer skills

Job description

WeWork is hiring a Community Associate to be the friendly face of the building, supporting the Community Management team each day. You will welcome members, manage the front desk, help run events, and assist with daily operations to keep the space vibrant and efficient.

You will collaborate with Enterprise or Classic location teams, uphold WeWork policies, and strive to grow member engagement while maintaining a welcoming, well-organized environment.