Community Host & Events Catalyst

WWM - We Work Management LLC; Washington (District of Columbia); On-site; USD 58,741,000 - 64,472,000; Full time

Benefits offered by this job

PTO 20 days

Paid holidays

Paid sick time

Healthcare benefits

401k plan

Life and AD&D insurance

Job summary

WeWork is hiring a Community Associate to be the face of the building, greeting members and guests and acting as the primary contact for the community. You will report to the Community Lead and support the Community Management team to foster a welcoming, collaborative environment.

The role involves front desk management, events coordination, and building operations. WeWork emphasizes guest policies, member relations, and delivering exceptional service aligned with its mission.

Qualifications

• College graduate with a four-year degree preferred, but not required.
• 1+ years of hospitality experience.
• Customer service and/or sales experience a plus.
• Must have strong verbal and written communication skills.
• Outstanding interpersonal and multitasking skills.
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.
• Passion for entrepreneurial communities and WeWork’s mission and values.
• Proficient in basic computer skills.

Responsibilities

• Build a welcoming and collaborative community environment among members.
• Ensure the building is fully operational and processes run efficiently.
• Drive growth and promotion of WeWork-provided service offerings.
• Support the Community Team as directed by the Community Lead/Manager.
• Manage front desk operations and guest sign-in procedures.
• Coordinate events and member engagement activities.
• Oversee building operations and mailroom responsibilities.

Skills

Hospitality experience

Customer service

Communication skills

Interpersonal skills

Multitasking

Integrity

Accountability

Mission alignment

Computer skills

Education

Bachelor's degree or equivalent

Job description

WeWork is hiring a Community Associate to be the face of the building, greeting members and guests and acting as the primary contact for the community. You will report to the Community Lead and support the Community Management team to foster a welcoming, collaborative environment.

The role involves front desk management, events coordination, and building operations. WeWork emphasizes guest policies, member relations, and delivering exceptional service aligned with its mission.