Community Health Worker: Care Navigator & Advocate

Community Care of North Carolina Inc; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Community Care of North Carolina Inc seeks a Community Health Worker to support the multi-disciplinary care team by connecting community members to primary care resources and addressing barriers to access. The CHW will serve as a liaison between the community and primary care practices, build trust, and document referrals in the care management platform.

The role emphasizes outreach, education, and coordination with local partners to improve health outcomes and reduce gaps in care across North

Qualifications

• High school diploma or GED required.
• 4 years minimum experience in a human services or health care setting with demonstrated knowledge of or ability work within a targeted community.
• 2- or 4-year degree in health-related field preferred.
• Bilingual in English and Spanish preferred.
• Maintain a U.S. valid driver’s license with current auto liability insurance.
• NC CHW Certification required.

Responsibilities

• Abide by department guidelines, company policies, and HIPAA regulations.
• Adhere to CCNC Privacy and Security policies to protect patient and company data.
• Build trusting relationships with members and connect them to care.
• Advocate for members and assist with care coordination and navigation.
• Travel within the region and/or state using a personal vehicle.
• Attend departmental and corporate meetings and trainings.

Skills

Health care experience

Bilingual English/Spanish

Effective communication

Motivational interviewing

Care coordination

Time management

Cultural sensitivity

Education

High school diploma

Health-related degree

Tools

EHR systems

MS Office

Job description

Community Care of North Carolina Inc seeks a Community Health Worker to support the multi-disciplinary care team by connecting community members to primary care resources and addressing barriers to access. The CHW will serve as a liaison between the community and primary care practices, build trust, and document referrals in the care management platform.

The role emphasizes outreach, education, and coordination with local partners to improve health outcomes and reduce gaps in care across North