Community Health Navigator: Care Access & Advocacy

Community Care of North Carolina; Raeford (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Benefits

Growth Opportunities

Job summary

Community Care of North Carolina is seeking a Community Health Worker to support the primary care team by building trusting relationships, connecting members to care, and advocating for systemic improvements. The role emphasizes outreach, referrals, and navigation of health services within North Carolina.

Responsibilities include data entry, HIPAA compliance, and collaboration with care teams to ensure timely access to resources, education, and coordinated care.

Qualifications

• High school diploma or GED; NC CHW Certification required.
• 2- or 4-year degree in health-related field preferred.
• Bilingual in English and Spanish preferred.

Responsibilities

• Abide by department guidelines, company policies, and HIPAA regulations.
• Adhere to CCNC Privacy and Security policies to safeguard data.
• Build trusting relationships with members and connect them to care.
• Assist with referrals and care coordination.
• Travel within region/state as required.
• Attend training and meetings as required.
• Advocate for members and navigate healthcare systems.

Skills

Communication

Motivational interviewing

Teach back method

Patient engagement

Time management

Diversity awareness

Medical terminology

Adaptability

Education

High school diploma or GED

Health-related college degree preferred

NC CHW Certification

Tools

MS Office

Electronic Health Records (EHR) systems

Job description

Community Care of North Carolina is seeking a Community Health Worker to support the primary care team by building trusting relationships, connecting members to care, and advocating for systemic improvements. The role emphasizes outreach, referrals, and navigation of health services within North Carolina.

Responsibilities include data entry, HIPAA compliance, and collaboration with care teams to ensure timely access to resources, education, and coordinated care.