Community Health Navigator & Care Advocate

Community Care of North Carolina; Troy (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Competitive Benefits Package

Growth opportunities and bonuses

Job summary

Community Care of North Carolina is seeking a Community Health Worker to support the primary care team by building trust with members, connecting them to care, and advocating for system improvements. The CHW facilitates referrals, coordinates resources, and helps members navigate services to improve health outcomes and access to care.

Ideal candidates have strong communication skills, bilingual abilities (English/Spanish preferred), and experience in health-related community settings.

Qualifications

• High school diploma or GED required.
• 4 years minimum experience in a human services or health care setting with demonstrated knowledge of or ability work within a targeted community.
• 2- or 4-year degree in health-related field preferred.

Responsibilities

• Abide by department guidelines, company policies, and HIPAA regulations.
• Receive and document all referrals from various sources into the Care Management documentation platform.
• Travel within the region and/or the state using personal vehicle.
• Assist with administrative duties and care coordination to connect members to resources.
• Advocate for members and support navigation of the health care system.

Skills

Bilingual English/Spanish

Communication skills

Motivational interviewing

Time management

Education

Associate or Bachelor's in health-related field

Tools

MS Office

EMR systems

Job description

Community Care of North Carolina is seeking a Community Health Worker to support the primary care team by building trust with members, connecting them to care, and advocating for system improvements. The CHW facilitates referrals, coordinates resources, and helps members navigate services to improve health outcomes and access to care.

Ideal candidates have strong communication skills, bilingual abilities (English/Spanish preferred), and experience in health-related community settings.