Community Health Navigator & Care Coordinator

Community Care of North Carolina; Wilmington (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Benefits Package

Job summary

Community Care of North Carolina is seeking a Community Health Worker to support the primary care team by building trusted relationships with members, connecting them to care, removing barriers, and advocating for systemic improvements. You will engage communities where they live, work, and learn to improve access to services and health outcomes.

The CHW will collaborate with care teams, document referrals, verify eligibility, and participate in community outreach and training activities, with

Qualifications

• Excellent communication skills – oral and written.
• Proficient motivational interviewing skills, teach back method, and other patient engagement and retention techniques.
• Organizational and time management skills.

Responsibilities

• Abide by department guidelines, company policies, and HIPAA regulations.
• Adhere to CCNC Privacy and Security policies to ensure patient data is safeguarded.
• Act as liaison between community and primary care practices to connect members to care and resources.
• Travel within the region/state as required.
• Assist with care coordination and navigation of the healthcare system.

Skills

Communication skills

Motivational interviewing

Time management

Bilingual English/Spanish

Education

High school diploma or GED

NC CHW Certification

Health-related degree preferred

Tools

MS Office

EHR systems

Job description

Community Care of North Carolina is seeking a Community Health Worker to support the primary care team by building trusted relationships with members, connecting them to care, removing barriers, and advocating for systemic improvements. You will engage communities where they live, work, and learn to improve access to services and health outcomes.

The CHW will collaborate with care teams, document referrals, verify eligibility, and participate in community outreach and training activities, with