Community Health Navigator & Care Connector

Community Care of North Carolina; Concord (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits

Bonus incentives

Job summary

Community Care of North Carolina is seeking a Community Health Worker to support primary care teams by linking community members to care, addressing barriers, and advocating for system changes. The CHW will build trust, coordinate referrals, and navigate care across settings.

Responsibilities include ensuring HIPAA compliance, documenting interactions, and traveling regionally. Bilingual English/Spanish is preferred, with NC CHW certification required.

Qualifications

• High school diploma or GED required.
• 4 years minimum experience in a human services or health care setting.
• NC CHW Certification required.
• Bilingual in English and Spanish preferred.

Responsibilities

• Abide by department guidelines, policies, and HIPAA regulations.
• Build trusting relationships with members and connect them to care.
• Assist with referrals and care coordination within the care management platform.
• Travel within the region and/or state using a personal vehicle as required.
• Document referrals and verify demographic information.
• Attend departmental and corporate meetings and trainings.

Skills

Communication

Motivational interviewing

Time management

Cultural sensitivity

Education

High school diploma or GED

NC CHW Certification

Health-related degree preferred

Job description

Community Care of North Carolina is seeking a Community Health Worker to support primary care teams by linking community members to care, addressing barriers, and advocating for system changes. The CHW will build trust, coordinate referrals, and navigate care across settings.

Responsibilities include ensuring HIPAA compliance, documenting interactions, and traveling regionally. Bilingual English/Spanish is preferred, with NC CHW certification required.