Community Health Worker

Aspire Rural Health System; Cass City (MI); On-site; USD 32,000 - 46,000; Full time

Job summary

Aspire Rural Health System is seeking a Community Health Care Worker to support patients in Emergency Departments and inpatient settings, focusing on social determinants of health to improve access to care and successful transitions.

You will collaborate with ED staff, care teams, social workers, and community partners, assist with Medicaid applications and benefit enrollment, and travel between Aspire locations as needed. Equal opportunity employer.

Qualifications

• Certification as a CHW or CCHW or willingness to obtain certification within three months; training offered.
• Experience in healthcare, hospitals, population health, public health, or community-based services preferred.
• Experience with Medicaid applications or benefits enrollment preferred.
• Knowledge of social determinants of health and their impact on healthcare access.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Ability to travel between Aspire locations as needed.
• Basic computer skills and familiarity with EHR preferred.
• Ability to maintain patient confidentiality.
• Reliable transportation and willingness to travel between locations.

Responsibilities

• Identify and address social determinants of health to improve access to care, medication access, and safe transitions from discharge.
• Collaborate with ED staff, inpatient care teams, social workers, care managers, and community partners to connect patients with resources and services.
• Conduct patient outreach and follow-up calls; assist Medicaid applications and benefits enrollment; coordinate referrals to community resources.
• Travel between Aspire locations as needed.
• Support efforts to reduce avoidable ED visits and hospital readmissions and improve care transitions.

Skills

CHW Certification

Healthcare experience

Communication skills

Organizational skills

Interpersonal skills

Problem-solving

Travel willingness

Education

CHW Certification or Training

Job description

Main Location: All Aspire Locations (Cass City/Marlette/Deckerville)

Hours: Full Time. Days. Full Benefits.

Aspire Rural Health System is hiring a Community Health Care Worker. We’re looking for a compassionate, motivated individual with strong communication and organizational skills to join our dedicated team of healthcare professionals committed to providing quality patient care and improving access to healthcare services throughout our communities.

REQUIREMENTS:

• Certification as a Community Health Worker (CHW) or Certified Community Healthcare Worker (CCHW), or willingness and ability to obtain certification within three months of hire. We are also willing to train the right candidate.
• Previous experience in healthcare, hospitals, population health, public health, or community-based services preferred.
• Experience with patient outreach, care coordination, community resources, Medicaid applications, or benefits enrollment preferred.
• Knowledge of social determinants of health (SDOH) and their impact on healthcare access and patient outcomes.
• Strong communication, interpersonal, organizational, and problem-solving skills.
• Ability to work with individuals experiencing social, financial, housing, insurance, or healthcare access challenges.
• Knowledge of community resources and public assistance programs, or willingness to learn.
• Ability to work independently and collaborate effectively with interdisciplinary healthcare teams.
• Basic computer skills and familiarity with electronic health records (EHR) preferred.
• Ability to maintain patient confidentiality and handle sensitive information professionally.
• Reliable transportation and willingness to travel between Aspire locations as needed.

RESPONSIBILITIES:

The primary purpose of this position is to support patients receiving care in Aspire Rural Health System's Emergency Departments and inpatient settings by identifying and addressing social determinants of health that may affect their ability to access healthcare, manage chronic conditions, obtain medications, and safely transition back into the community following discharge.

The Community Health Care Worker collaborates with Emergency Department staff, inpatient care teams, social workers, care managers, and community partners to connect patients with appropriate resources and services. Responsibilities include conducting patient outreach and follow-up calls, assisting with Medicaid applications and benefit enrollment, coordinating referrals to community resources, and following up on identified patient needs after discharge.

This position provides support across multiple Aspire locations and may require travel between facilities. The Community Health Care Worker plays an important role in reducing barriers to care, improving care transitions, encouraging appropriate follow-up with primary care providers, and supporting efforts to reduce avoidable Emergency Department visits and hospital readmissions.

Aspire Rural Health Systems are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Aspire Rural Health System provides reasonable accommodations to qualified applicants with disabilities. If you need an accommodation to complete the application or participate in the interview process, please contact Human Resources.