Community Health Outreach Advisor - PACE Enrollment

Innovative Integrated Health, Inc.; Stockton (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid sick time

Paid time off

Referral program

Retirement plan

Vision insurance

Job summary

PACE by IIH is seeking a Community Health Advisor in Stockton to deliver health education to eligible seniors and families within the PACE model of care. You will support recruitment and enrollment for IIH’s PACE program and build relationships with local organizations.

The role requires strong computer skills (MS Office), effective communication, and the ability to manage outreach calendars, track activities, and participate in community events. A valid driver's license may be required.

Qualifications

• Proficient knowledge of computer skills. MS Office (Word, Excel, Access, PowerPoint, and Outlook).
• Knowledge of general office procedures, equipment and filing systems.
• Ability to communicate effectively, both orally and in writing.
• Ability to quickly learn department policies, procedures, goals, and services.
• Skill: Attention to detail and accuracy.
• Ability to change priorities regularly.
• Ability to maintain confidentiality following HIPAA guidelines.
• Ability to communicate clearly and effectively, verbally and in writing with community. members, staff, supervisor and community partners.
• Ability to establish and maintain cooperative working relationship with staff members
• Ability to prepare basic correspondence and simple reports in Microsoft Word.

Responsibilities

• Supports Innovative Integrated Health’s (IIH) Business Development department recruitment efforts and enrollment assistance for IIH’s PACE program.
• Participates in community health events, education activities, and PACE-sponsored events, as assigned.
• Develops meaningful, relevant relationships with community organizations including but not limited to, senior and cultural centers, churches, doctors’ offices, and/or housing communities.
• Conduct outreach within the PACE designated service area to source marketing outreach opportunities.
• Responsible for tracking all marketing and outreach activity efforts.
• Complete Daily activity reports and submit weekly/monthly data to Director of Outreach/Outreach Manager)
• Engages in mandatory and ongoing training and skill-building activities to effectively achieve intake, enrollment, and program goals.
• Provides PACE referral and community health resource information to PACE-eligible seniors, their families/caregivers, and/or community members in designated service area(s).
• Conducts preliminary enrollment screening interviews to determine eligibility for PACE program services.
• Assists with the set‑up of health education and PACE information booths.
• Responsible for adding to and reviewing annual Community Outreach and Marketing calendar to ensure readiness and timely preparation.
• Tracks outreach activity in the Enrollment Activity Tracker
• Submits promotional material requests and reports utilization figures to the VP of Business Development and the Marketing Manager.
• Attend and participate in staff meetings, in-services, projects, and committees as assigned.
• Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• Be flexible in the schedule of hours worked.
• May require use of personal vehicle.

Skills

MS Office

Communication

Attention to detail

HIPAA compliance

Education

High School diploma

Tools

MS Office

Job description

PACE by IIH is seeking a Community Health Advisor in Stockton to deliver health education to eligible seniors and families within the PACE model of care. You will support recruitment and enrollment for IIH’s PACE program and build relationships with local organizations.

The role requires strong computer skills (MS Office), effective communication, and the ability to manage outreach calendars, track activities, and participate in community events. A valid driver's license may be required.