Community Health Navigator: Care Coordination Expert

A-Line Staffing Solutions LLC; Alameda (CA); On-site; USD 48,000 - 68,000; Full time

Job summary

A-Line Staffing Solutions LLC in Alameda, CA is hiring a Community Health Navigator to support care coordination and member services on a temporary, full-time basis. You will work under the Non-Clinical Supervisor (Case Management) to help members access medically covered and non-covered resources and follow care plans.

The role emphasizes outreach, coordination with providers and caregivers, documentation, scheduling, and collaboration with interdisciplinary teams.

Qualifications

• Bachelor’s degree preferred (or equivalent relevant professional experience)
• 3+ years healthcare or healthcare customer service experience
• Fluency in English required
• TB clearance required prior to or within 7 days of hire
• Working knowledge of medical/insurance terminology preferred
• Care coordination / discharge planning / care delivery support experience preferred
• Strong documentation, organization, and communication skills

Responsibilities

• Outreach to members, assess needs, and engage eligible participants
• Coordinate communication with members, providers, caregivers, and other stakeholders
• Provide telephonic/email (and when applicable, face-to-face) support aligned to care plans
• Document activities, follow-ups, and coordination steps in care management systems
• Assist with scheduling appointments and connecting members to health care and community resources
• Participate in case conferences and collaborate with interdisciplinary teams
• Identify barriers to care and connect members with appropriate referrals/services
• Escalate cases to higher clinical support (RN/ECM team) as appropriate
• Support Enhanced Care Management (ECM) coordination with external ECM providers (as applicable)

Skills

Care coordination

Documentation

Communication

Organization

English fluency

TB clearance

Education

Bachelor’s degree or equivalent

Job description

A-Line Staffing Solutions LLC in Alameda, CA is hiring a Community Health Navigator to support care coordination and member services on a temporary, full-time basis. You will work under the Non-Clinical Supervisor (Case Management) to help members access medically covered and non-covered resources and follow care plans.

The role emphasizes outreach, coordination with providers and caregivers, documentation, scheduling, and collaboration with interdisciplinary teams.