Community Health Navigator

Neighborhood Health Clinics Inc; Fort Wayne (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Neighborhood Health in Fort Wayne, IN is seeking a Community Health Navigator to support patients with enrollment, navigation of resources, and trauma-informed care. This regular full-time role offers a meaningful way to help the community access affordable health services.

The Navigator will build trusting relationships, assist with enrollment, conduct in-reach activities, and coordinate with medical staff to improve access to care.

Qualifications

• Minimum of one year experience working with the public in a customer service or general office role.
• At least two years of relevant driving experience within the past five years required.
• Must be dependable and responsible for performance and commitments.

Responsibilities

• Establishes trusting relationships with patients and their families while providing general support and encouragement from a trauma-informed care perspective.
• Conducts "in-reach" activities with current health center patients to help patients navigate and access community resources and adopt healthy behaviors.
• Conduct communication and follow up for medical personnel and the health organization.
• Provide enrollment assistance (including but not limited to completing coverage applications, gathering required documentation, and troubleshooting the enrollment process) for uninsured children and adults to access subsidized, low-cost and/or free health insurance programs.

Skills

Customer service

Office experience

Driving experience

Education

High School diploma or GED

Associates or Bachelors degree in related field preferred

Community Health training program

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Health Navigator

Regular Full-Time Fort Wayne, IN, US

Neighborhood Health - Community Health Navigator

At Neighborhood Health, we're passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford. And that's something you can feel good about.

As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas. Due to expansion, Neighborhood Health is looking to add a Community Health Navigator to our team. Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect.

As a Community Health Navigator, you will:

• Establishes trusting relationships with patients and their families while providing general support and encouragement from a trauma-informed care perspective.


• Conducts \"in-reach\" activities with current health center patients to help patients navigate and access community resources and adopt healthy behaviors.


• Conduct communication and follow up for medical personnel and the health organization.


• Provide enrollment assistance (including but not limited to completing coverage applications, gathering required documentation, and troubleshooting the enrollment process) for uninsured children and adults to access subsidized, low-cost and/or free health insurance programs.

Requirements:

• Minimum of one year experience working with the public in a customer service or general office role. Prefer medical or social service experience. At least two years of relevant driving experience within the past five years required. Must be dependable and responsible for performance and commitments.

Education Requirements:

• High School diploma or GED. Associates or Bachelors degree in related field preferred. Successful completion of a formal Community Health training program is preferred. This training will be a mandatory requirement for all CHNs employed with NHC.

Neighborhood Health is an Equal Opportunity Employer. Neighborhood Health does not exclude people or treat them differently for any aspect of the organization because of race, color, national origin, age, disability (physical or mental), or sex (including sexual orientation).

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources at 260-458-2641.