Community Health Front Desk & Eligibility Coordinator

LifeLong Medical Care; Berkeley (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

9 Paid Holidays

Flexible Spending Account

403(b) Retirement Savings Plan

Job summary

LifeLong Medical Care is seeking a Front Office & Eligibility Coordinator for our West Berkeley Health Center. You will handle patient reception, scheduling, registration, eligibility processing, and front desk operations with a compassionate, patient-centered approach.

The role requires strong organizational skills, excellent communication, and the ability to work with diverse populations. Benefits include health coverage, paid holidays, and retirement plans; union-represented position with CBA

Qualifications

• High school diploma or GED.
• One year experience in the medical field.
• Excellent customer service and ability to maintain confidentiality.
• Proficient in Microsoft Office Suite.
• Bilingual English/Spanish/Arabic

Responsibilities

• Greet patients and visitors warmly and provide friendly customer service.
• Handle reception, intake, registration, check-in and scheduling.
• Enter data, scan documents, and validate information.
• Manage patient flow from front to back office.
• Collect copays and manage cash, including deposits.
• Answer clinic phones and route calls; make follow-up calls.
• Assist patients with referrals to Medi-Cal, CalFresh, HealthPac, CARES, etc.
• Maintain waiting areas and desk appearance; manage supplies.
• Enter provider templates and generate correspondence as needed.
• Maintain statistics and assist with duties as assigned.

Skills

Customer service

Communication

Organization

Teamwork

Bilingual English/Spanish/Arabic

Education

High school diploma or GED

Bachelor’s degree in health science or related field

Tools

Microsoft Office

Job description

LifeLong Medical Care is seeking a Front Office & Eligibility Coordinator for our West Berkeley Health Center. You will handle patient reception, scheduling, registration, eligibility processing, and front desk operations with a compassionate, patient-centered approach.

The role requires strong organizational skills, excellent communication, and the ability to work with diverse populations. Benefits include health coverage, paid holidays, and retirement plans; union-represented position with CBA