Community Health Advocate & Navigator

Molina Healthcare, Inc.; Newark (NJ); On-site; USD 23,000 - 44,000; Full time

Job summary

Molina Healthcare, Inc. seeks a community-based member advocate to support vulnerable members in managing health care needs. You will engage with members in homes, shelters, and clinics, using community knowledge to improve care quality and cost efficiency.

The role emphasizes non-clinical paraprofessional duties, travel to local sites, and collaboration with the health care services team. Strong communication and organizational skills are essential.

Qualifications

• At least 1 year of health care experience with underserved or special needs populations.
• CHW certification may be required for certain states.
• Valid and unrestricted driver’s license and reliable transportation.

Responsibilities

• Advocate for members and serve as a resource to support health care needs.
• Collaborate with health care services teams; conduct field visits in homes, shelters, provider offices, etc.
• Help members navigate benefits, schedule appointments, arrange transportation, and follow up on missed visits.
• Assist members in accessing social services and community resources.

Skills

Health care experience

Customer service

Verbal communication

Written communication

Driver's license

Bilingual

Education

CHW certification

CMA certification

Tools

Microsoft Office

Job description

Molina Healthcare, Inc. seeks a community-based member advocate to support vulnerable members in managing health care needs. You will engage with members in homes, shelters, and clinics, using community knowledge to improve care quality and cost efficiency.

The role emphasizes non-clinical paraprofessional duties, travel to local sites, and collaboration with the health care services team. Strong communication and organizational skills are essential.