Community Health Advocate, ECM Field-Based

Neighborhood Healthcare; Temecula (CA); Hybrid; USD 34,000 - 48,000; Full time

Job summary

Neighborhood Healthcare is hiring a Community Health Worker for Enhanced Care Management in Temecula, CA. This hybrid role focuses on outreach and engagement with ECM members, improving whole health and care coordination within the PCP care team.

The position requires a high school diploma, at least two years in healthcare or related fields, and a valid California driver's license. Expect 8:30–5 schedule with a 30-minute lunch, and on-site expectations based on performance.

Qualifications

• High school/GED required.
• Two years of healthcare, behavioral health, or social services industry experience required.
• Valid CA Driver’s License and proof of auto insurance required.

Responsibilities

• Assists members in navigating the healthcare system by finding and following up by phone and in-person with eligible ECM members.
• Helps members participate in their medical and/or behavioral healthcare by overcoming barriers to care.
• Documents and shares member barriers with ECM team and PCP to improve care and outcomes.
• Utilizes evidence-based approaches when engaging with patients to increase their sense of control over their health, such as motivational interviewing to promote collaboration between patients and their medical/behavioral care team.
• Communicates and delivers easy to read information about health and wellness to the community and provides information on Home Health Plan (HHP) member benefits and services.
• Advocates on behalf of ECM members in the home, community, and provider organizations.

Skills

Healthcare experience

Behavioral health

Customer service

Education

High school/GED

Job description

Neighborhood Healthcare is hiring a Community Health Worker for Enhanced Care Management in Temecula, CA. This hybrid role focuses on outreach and engagement with ECM members, improving whole health and care coordination within the PCP care team.

The position requires a high school diploma, at least two years in healthcare or related fields, and a valid California driver's license. Expect 8:30–5 schedule with a 30-minute lunch, and on-site expectations based on performance.