Community Health Advocate & Care Coordinator

Genesis HealthCare System; Oak Park (IL); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Genesis HealthCare System is seeking a community-focused professional to support patients through outreach and resource navigation. You will help close care gaps, coordinate transitions from hospital to outpatient care, and assist with appointment scheduling.

The role emphasizes compassionate, patient-centered service, with documentation in the EHR and strict HIPAA compliance. A CHW certification is expected within 12 months of hire, and strong communication skills are essential.

Qualifikationen

• High school diploma/GED.
• CHW certification required within 12 months of hire.
• Knowledge of the culture and resources of the community.
• Must have a strong sense of compassion.
• Ability to multitask, organize/prioritize, function with minimal supervision.
• Solid interpersonal communication skills (written, verbal, telephone).
• Proficient with basic office software.

Aufgaben

• Facilitate access to resources and community services based on health needs and benefits.
• Identify and close care gaps through outreach via phone, electronically, or face-to-face.
• Assist in coordinating care from hospital to outpatient settings and address barriers to care.
• Provide scheduling information and directions for appointments.
• Maintain accurate, timely documentation in the EHR and ensure HIPAA compliance.

Kenntnisse

Compassion

Interpersonal communication

Multitasking

Organization

Self-directed

Computer literacy

Ausbildung

High school diploma/GED

CHW certification

Tools

Basic office software

Jobbeschreibung

Genesis HealthCare System is seeking a community-focused professional to support patients through outreach and resource navigation. You will help close care gaps, coordinate transitions from hospital to outpatient care, and assist with appointment scheduling.

The role emphasizes compassionate, patient-centered service, with documentation in the EHR and strict HIPAA compliance. A CHW certification is expected within 12 months of hire, and strong communication skills are essential.