Community Growth & Resident Experience Manager

COH Holdings; Blaine (MN); Sur place; USD 65 000 - 85 000; Plein temps

Avantages offerts par ce poste

Health Insurance

HSA (Health Savings Account)

Short/Long Term Disability and Life

PTO

Paid Holidays

Mileage Reimbursement

Résumé du poste

White Pine/Gracewood Senior Living seeks a results-driven Community Support Manager to lead our communities and align with company objectives. You will motivate teams, streamline operations, and enhance resident experience while driving key performance outcomes.

This role requires strategic thinking, strong communication, and travel to multiple communities to ensure consistent leadership and service excellence across locations.

Qualifications

• Proven experience in a senior leadership role with a track record of meeting or exceeding business objectives.
• Strong strategic thinking and problem-solving skills.
• Ability to motivate and inspire teams to achieve high performance.
• Excellent communicator with ability to travel between communities.
• Solution-oriented approach with strong computer skills.

Responsabilités

• Partner with the Assisted Living Director to execute strategies that support occupancy goals, compliance, and operational efficiency.
• Build and maintain strong relationships with team members to foster a collaborative and positive environment.
• Identify opportunities for process improvement.
• Monitor community performance metrics, including resident satisfaction and staff retention; take proactive steps to improve outcomes.
• Provide feedback and training to the Director that help make the goals obtainable.
• Growth: Identify new opportunities for growth and innovation to meet future goals.

Connaissances

Senior leadership

Strategic thinking

Problem-solving

Team motivation

Excellent communicator

Willingness to travel

Computer literacy

Description du poste

White Pine/Gracewood Senior Living seeks a results-driven Community Support Manager to lead our communities and align with company objectives. You will motivate teams, streamline operations, and enhance resident experience while driving key performance outcomes.

This role requires strategic thinking, strong communication, and travel to multiple communities to ensure consistent leadership and service excellence across locations.