Community Support Manager

White-Pine,-Comforts-of-Home-; Blaine (MN); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Mileage reimbursement

Comprehensive Benefits Package

HSA (Health Savings Account)

Short/Long Term Disability and Life

Paid-Time Off

Paid Holidays

Job summary

White Pine/Gracewood Senior Living seeks a results-driven Community Support Manager to lead communities in alignment with company objectives. The role focuses on motivating teams, streamlining operations, and delivering exceptional resident experiences while driving KPI-driven outcomes.

The ideal candidate will partner with the Assisted Living Director, nurture staff relationships, and identify growth opportunities to meet future goals. Willingness to travel across communities is required.

Qualifications

• Proven experience in a senior leadership role with a track record of meeting or exceeding business objectives.
• Strong strategic thinking and problem-solving skills.
• Ability to motivate and inspire teams to achieve high performance.
• Excellent communicator with strong interpersonal skills.
• Capable of traveling to different communities.
• Strong computer skills and familiarity with standard software.

Responsibilities

• Partner with the Assisted Living Director to drive occupancy, compliance and efficiency.
• Build and maintain relationships to foster a collaborative environment.
• Identify opportunities for process improvement across operations.
• Monitor performance metrics like resident satisfaction and staff retention; take proactive actions.
• Provide feedback and training to help leadership achieve goals.
• Identify new opportunities for growth and innovation to meet future goals.

Skills

Leadership experience

Strategic thinking

Team motivation

Communication

Travel

Problem solving

Computer skills

Job description

Community Support Manager

At White Pine/Gracewood Senior Living we are committed to delivering excellence in senior care through integrity, innovation, and compassionate service. Our vision is to Serve People and Serve them Better than Anywhere Else while consistently meeting and exceeding our organizational goals.

We are seeking a results-driven Community Support Manager to help lead our communities in alignment with company objectives. This role is ideal for a dynamic leader who understands how to motivate teams, streamline operations, and ensure an exceptional resident experience – all while contributing to key performance outcomes.

Primary Duties:

• Partner with the Assisted Living Director to execute strategies that support occupancy goals, compliance, and operational efficiency.
• Build and maintain strong relationships with team members to foster a collaborative and positive environment
• Identify opportunities for process improvement
• Monitor community performance metrics, including resident satisfaction, staff retention and take proactive steps to improve outcomes.
• Provide feedback and training to the Director’s that help make the goals obtainable.
• Growth: Identify new opportunities for growth and innovation to meet future goals.

Qualifications:

• Proven experience in a senior leadership role with a track record of meeting or exceeding business objectives.
• Strong strategic thinking and problem-solving skills
• Ability to motivate and inspire teams to achieve high performance
• Excellent communicator
• Capable of traveling to different communities
• Solution-oriented
• Strong computer skills

Pay and Benefits:

• Competitive Pay
• Mileage reimbursement
• Comprehensive Benefits Package
  • Health Insurance
  • HSA (Health Savings Account)
  • Short/Long Term Disability and Life Insurance available
  • Paid-Time Off (PTO)
  • Paid Holidays