Community Growth & Member Experience Lead

Kaizen Lab Inc.; Ocala (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Kaizen Lab Inc. is seeking a Community Growth Manager in Ocala to lead front-of-house sales, hospitality, and member experience. This role emphasizes customer service and is geared towards relationship building with prospective members.

The ideal candidate should be strong in communication and sales, organized, and enjoy engaging with the community. You will conduct tours, manage inquiries, and ensure an exceptional experience for all members.

Qualifications

• Strong communication skills essential for tours and relationship building.
• Hospitality-minded and customer-focused approach required.
• Organized and consistent follow-up skills are crucial.

Responsibilities

• Conduct engaging, professional tours for potential members.
• Convert inquiries into office and coworking memberships.
• Manage CRM follow-up and nurture prospects.

Skills

Strong communication skills

Hospitality-minded

Customer-focused

Organized

Self-motivated

Results-driven

Job description

Kaizen Lab Inc. is seeking a Community Growth Manager in Ocala to lead front-of-house sales, hospitality, and member experience. This role emphasizes customer service and is geared towards relationship building with prospective members.

The ideal candidate should be strong in communication and sales, organized, and enjoy engaging with the community. You will conduct tours, manage inquiries, and ensure an exceptional experience for all members.