Community Growth Manager Ocala, FL

Kaizen Lab Inc.; Ocala (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Kaizen Lab Inc. is seeking a Community Growth Manager in Ocala to lead front-of-house sales, hospitality, and member experience. This role emphasizes customer service and is geared towards relationship building with prospective members.

The ideal candidate should be strong in communication and sales, organized, and enjoy engaging with the community. You will conduct tours, manage inquiries, and ensure an exceptional experience for all members.

Qualifications

• Strong communication skills essential for tours and relationship building.
• Hospitality-minded and customer-focused approach required.
• Organized and consistent follow-up skills are crucial.

Responsibilities

• Conduct engaging, professional tours for potential members.
• Convert inquiries into office and coworking memberships.
• Manage CRM follow-up and nurture prospects.

Skills

Strong communication skills

Hospitality-minded

Customer-focused

Organized

Self-motivated

Results-driven

Job description

Workspace Collective is looking for a relationship-driven Community Growth Manager to lead front-of-house sales, hospitality, and member experience at our Ocala coworking locations.

This is a high customer-service, hospitality-focused role centered around tours, relationship building, and structured follow-up.

If you enjoy meeting entrepreneurs, guiding prospects through a consultative sales process, and creating an environment people love being part of, this is a high-impact opportunity with a growing company.

What You’ll Be Responsible For:

• Conduct engaging, professional tours
• Convert inbound inquiries into office, coworking, and virtual members
• Manage CRM follow-up and nurture prospects
• Drive revenue from offices, meeting rooms, virtual services, and events
• Deliver an exceptional member experience
• Build local referral relationships and represent the brand in the community

Who You Are:

• Strong communication skills
• Hospitality-minded and customer-focused
• Organized and consistent with follow-up
• Self-motivated and results-driven
• Comfortable working in a fast-growing company